Hello, Coffeedog,
Upon conducting a thorough examination, we have tested your website with the Storefront theme activated. Unfortunately, the issue you reported continues to persist, as evidenced by the screenshot provided here: https://prnt.sc/sO7sB2Iw3mGu.
the error was with the hosting provider (firewall)
Hi @coffeedog!
Thank for reaching out.
I understand you are having issues at checkout; it doesn’t let you complete the purchase, correct?
If so, is this happening with a specific payment method?
To narrow this down, let’s try the following: please try deactivating your current payment methods, then enable the Cash on Delivery payment method, and check again if the issue persists. Check more about it here: https://woo.com/document/cash-on-delivery/
Also, to know more about your setup, kindly share with us the following:
- Your System Status: You can find it via WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, paste your response here.
- Fatal Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).
Thanks!
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
