Plugin Author
ccprog
(@ccprog)
I’ll need a few more details about what you did. You said you published a crossword. Does that mean you inserted the riddle into a post in ‘solve’ mode?
Did you try to look at your newly published post, or what were your last action(s) before the message was shown? Did you use the back/forward buttons of your browser?
Please try to re-activate the plugin and navigate to the post, first by looking at the post as it is published, then by opening it for editing. Does the problem show again?
Was there, by chance, a second message ‘Congratulation, you have solved the riddle!’ below the one you quoted?
Yes, I published a post with the shortcode
[crosswordsearch mode=”solve” project=”prueba” name=”Test”]
I didn’t use the back/forward buttons of the browser. I’ve tried to enter the blog (www.fantasticaficcion.com) from the ipad and from a PC, in both equips the message is the same when the plugin is activated.
Everytime I reactivate the plugin appears the same message when I navigate in the blog. If I use the preview mode, it shows the crossword without problem.
I’ve also reinstalled the plugin. The results are the same.
Yes, the message ‘Congratulation, you have solved the riddle!’ appears in the same dialog box. The complete message is:
The marked word {{message.word | joinWord}} is not part of the solution.
Congratulation, you have solved the riddle!
Please be patient for the crossword being loaded.
and three buttons ok delete abort
Thanks!!
Plugin Author
ccprog
(@ccprog)
At first glance this looks like a compatibility problem with some other plugin. Unfortunately, I can’t identify it from looking at your page alone. Could you please list
- all active plugins and
- all active Jetpack features?
Active plugins:
Advanced TinyMCE Config
Akismet
Comment Notifier No Spammers
Custom Meta Widget
Jetpack por WordPress.com
WP-Piwik
WP Meta Sort Posts
WP Robots Txt
WP Socializer
Jetpack:
API JSON
CSS Personalizado
Distribución Mejorada
Enlaces cortos WP.me
Estadísticas de WordPress.com
Formulario de contacto
Gravatar Hovercards
Notificaciones
Omnisearch
Ortografía y gramática
Protect
Publicar por Correo Electrónico
Shortcodes incrustados
Suscripciones
Tipos de contenidos personalizado
Verificación de sitio
Visibilidad de widget
Widgets laterales extras
There are a lot of Jetpack features that I don’t use but they appear activated. I have never touch them.
Plugin Author
ccprog
(@ccprog)
Unfortunately, I am not able to reproduce your error in my test installations. Therefore it would be most helpfull if I could take a look at the error directly on your site.
I can perfectly understand if you are reluctant to activate the crosswordsearch plugin and render your site useless for your visitors. All I can offer to limit the impact is the following:
- insert a ‘more…’ tag before the shortcode to avoid loading the riddle on the blog start page. (Yes, I have found the relevant blog post)
- I’ll try to monitor your site today until 21:00 CEST (19:00 UTC) and tomorrow from 12:00 to 18:00 CEST (10:00 to 16:00 UTC). As soon as I have inspected the page, I will give you notice that you can deactivate the plugin again.
Thank you in advance for your help.
Done!
Now the plugin is activated and the blog is not affected.
The post with the problem is:
http://www.fantasticaficcion.com/index.php/sopa-de-letras-1/
I don’t understand why now the problem does not appear.
Thanks for you help.
Plugin Author
ccprog
(@ccprog)
For me the page displays fine (tested with Firefox, Internet Explorer and Chrome).
Could you test whether the problem depends on whether you are logged into your site or not?
Plugin Author
ccprog
(@ccprog)
Closing this topic. Feel free to reopen it if you encounter the error again.
