Problem with merge codes / cart.link

  • Resolved christophe68

    (@christophe68)


    1 year, 6 months ago

    Hello

    I set up “abandoned cart lite” on my staging site and everything is perfect except with cart.link in the email.

    It gives me an old domain and not the one of the actual site.

    Where I can configure the right domain for the cart.link?

    Thanks for your help.

    Christophe

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support oluisrael

    (@oluisrael)

    1 year, 6 months ago

    Hello @christophe68 can you confirm that the site and WordPress URL point to the staging site (actual domain and site according to your message above) and not your main/production site? Our plugin literally doesn’t define the site URL on it own but rather picks it from WP.

    Thread Starter christophe68

    (@christophe68)

    1 year, 6 months ago

    Hello @oluisrael

    The site was managed by another webmaster before.

    The site was on a first domain before and changed to a second one.

    The staging site is a copy of the last version of the site, from the second domain.

    The cart.link is from the first domain. It must be somewhere on the WordPress or WooCommerce but I can’t find it.

    Is it possible to change the cart.link and remove the absolute link to a relative one?

    Thanks

    Plugin Support oluisrael

    (@oluisrael)

    1 year, 6 months ago

    @christophe68 Based on everything you have narrated, I think an in-depth review of your setup would be the best way to identify the real cause and get it fixed properly.

    To be able to achieve this, I’ll need you to reach out to us here: support @ tychesoftwares .com. This will help us look into this properly.

    Thank you for your understanding.

Viewing 3 replies - 1 through 3 (of 3 total)

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