problem with learnpress

  • Resolved davinchy

    (@davinchy)


    4 years ago

    Hi,
    I´m developing a learnpress page for selling courses.
    When the Feeds For Youtube plugin is activated, the Content tab inside a course can´t load, so I can´t edit the content of the course. In the front page the course displays the content without problem. The problem only happens in the backend when I´m editing a course.
    With the plugin deactivated there is no problem.

    Thanks for your help!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Smash Balloon Manuel

    (@mescobar)

    4 years ago

    Hi @davinchy,

    Thank you for contacting us! This could be a potential type of JavaScript conflict that is affecting the backend of your site; kindly check that you are running the latest version of the plugin and enable the following option:
    ​
    ​Navigate to your WordPress dashboard > YouTube Feed > Settings > Advanced tab > enable the option “AJAX theme loading fix” then save the changes.
    ​
    ​If this doesn’t help, we will need some more detailed information to troubleshoot this further. In that case, please send us a support request using the form on our website here, including the System Info. To obtain this information, you can follow this link.

    We ask you to use our form, as the System Info contains other website information and the Access Token for your connection, which we do not suggest posting here.

    Many thanks.

Viewing 1 replies (of 1 total)

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