• Resolved roschv

    (@roschv)


    Hello, I made a clone of the full installation of WordPress.

    After the site clone worked all right, but in the original site began to give users access problems and even statistics.

    I tried to fix it by disconnecting jetpack, then connect but after no longer let me connect with the following error:

    “Your website needs to be publicly accessible to use Jetpack: site_inaccessible
    Error Details: The Jetpack server was unable to Communicate with your site [HTTP 527]. Ask your web host if They allow connections from WordPress.com. If you need further assistance, contact Support Jetpack: http://jetpack.com/support/

    I’ve tried many things with the “xmlrpc.php” file but still can not fix it. Somewhere I read that it could be a problem with some ID that is related to the database.

    Any solution ?, appreciate it.

    https://wordpress.org/plugins/jetpack/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Cena (a11n)

    (@cena)

    Hi roschv,

    Can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

    Debug Info
    
    jQuery version: 1.12.4
    
    CLIENT_ID: 
    BLOG_TOKEN: 
    MASTER_USER: 
    CERT: 0
    TIME_DIFF: 0
    VERSION: 4.9:1494768102
    OLD_VERSION: 4.9:1494768102
    PUBLIC: 
    USER_ID: 1
    USER_TOKEN: [this user has no token]
    PHP_VERSION: 5.6.30
    WORDPRESS_VERSION: 4.7.4
    JETPACK__VERSION: 4.9
    JETPACK__PLUGIN_DIR: /home/rendzkbq/public_html/create2website.com/wp-content/plugins/jetpack/
    SITE_URL: http://www.create2website.com
    HOME_URL: http://www.create2website.com
    PLAN: JetpackPlanfree
    
    Jetpack Sync Full Status: 

    Array
    (
    [started] => Thu, 01 Jan 1970 00:00:00 +0000
    [queue_finished] => Thu, 01 Jan 1970 00:00:00 +0000
    [send_started] => Thu, 01 Jan 1970 00:00:00 +0000
    [finished] => Thu, 01 Jan 1970 00:00:00 +0000
    [sent] => Array
    (
    )

    [queue] => Array
    (
    [constants] => 1
    [functions] => 1
    [options] => 1
    )

    [config] =>
    [total] => Array
    (
    [constants] => 1
    [functions] => 1
    [options] => 1
    )

    )

    
    Sync Queue size: 0
    Sync Queue lag: 0 seconds
    Full Sync Queue size: 0
    Full Sync Queue lag: 0 seconds
    
    HTTP_HOST: www.create2website.com
    SERVER_PORT: 80
    HTTP_CF_CONNECTING_IP: 2405:0205:138b:a9a8:c9d7:dce8:d504:da09
    HTTP_X_FORWARDED_FOR: 2405:0205:138b:a9a8:c9d7:dce8:d504:da09, 181.224.158.20
    REMOTE_ADDR: 181.224.158.20
    PROTECT_TRUSTED_HEADER: {"trusted_header":"HTTP_X_FORWARDED_FOR","segments":1,"reverse":false}
    
    TEST RESULTS:
    
    HTTP: PASS
    HTTPS: PASS
    IDENTITY_CRISIS: PASS
    SELF: FAIL
    
    RAW TEST RESULTS:
    
    HTTP
    Array
    (
        [headers] => Requests_Utility_CaseInsensitiveDictionary Object
            (
                [data:protected] => Array
                    (
                        [server] => nginx
                        [date] => Sun, 14 May 2017 13:25:45 GMT
                        [content-type] => text/plain;charset=utf-8
                        [vary] => Array
                            (
                                [0] => Accept-Encoding
                                [1] => Cookie
                            )
    
                        [expires] => Wed, 11 Jan 1984 05:00:00 GMT
                        [cache-control] => no-cache, must-revalidate, max-age=60
                        [x-hacker] => Jetpack Test
                        [content-encoding] => gzip
                        [x-ac] => 3.bur _bur
                    )
    
            )
    
        [body] => OK
        [response] => Array
            (
                [code] => 200
                [message] => OK
            )
    
        [cookies] => Array
            (
            )
    
        [filename] => 
        [http_response] => WP_HTTP_Requests_Response Object
            (
                [response:protected] => Requests_Response Object
                    (
                        [body] => OK
                        [raw] => HTTP/1.1 200 OK
    Server: nginx
    Date: Sun, 14 May 2017 13:25:45 GMT
    Content-Type: text/plain;charset=utf-8
    Transfer-Encoding: chunked
    Connection: close
    Vary: Accept-Encoding
    Vary: Cookie
    Expires: Wed, 11 Jan 1984 05:00:00 GMT
    Cache-Control: no-cache, must-revalidate, max-age=60
    X-hacker: Jetpack Test
    Content-Encoding: gzip
    X-ac: 3.bur _bur
    
    OK
                        [headers] => Requests_Response_Headers Object
                            (
                                [data:protected] => Array
                                    (
                                        [server] => Array
                                            (
                                                [0] => nginx
                                            )
    
                                        [date] => Array
                                            (
                                                [0] => Sun, 14 May 2017 13:25:45 GMT
                                            )
    
                                        [content-type] => Array
                                            (
                                                [0] => text/plain;charset=utf-8
                                            )
    
                                        [vary] => Array
                                            (
                                                [0] => Accept-Encoding
                                                [1] => Cookie
                                            )
    
                                        [expires] => Array
                                            (
                                                [0] => Wed, 11 Jan 1984 05:00:00 GMT
                                            )
    
                                        [cache-control] => Array
                                            (
                                                [0] => no-cache, must-revalidate, max-age=60
                                            )
    
                                        [x-hacker] => Array
                                            (
                                                [0] => Jetpack Test
                                            )
    
                                        [content-encoding] => Array
                                            (
                                                [0] => gzip
                                            )
    
                                        [x-ac] => Array
                                            (
                                                [0] => 3.bur _bur
                                            )
    
                                    )
    
                            )
    
                        [status_code] => 200
                        [protocol_version] => 1.1
                        [success] => 1
                        [redirects] => 0
                        [url] => http://jetpack.wordpress.com/jetpack.test/1/
                        [history] => Array
                            (
                            )
    
                        [cookies] => Requests_Cookie_Jar Object
                            (
                                [cookies:protected] => Array
                                    (
                                    )
    
                            )
    
                    )
    
                [filename:protected] => 
                [data] => 
                [headers] => 
                [status] => 
            )
    
    )
    
    HTTPS
    Array
    (
        [headers] => Requests_Utility_CaseInsensitiveDictionary Object
            (
                [data:protected] => Array
                    (
                        [server] => nginx
                        [date] => Sun, 14 May 2017 13:25:45 GMT
                        [content-type] => text/plain;charset=utf-8
                        [vary] => Array
                            (
                                [0] => Accept-Encoding
                                [1] => Cookie
                            )
    
                        [expires] => Wed, 11 Jan 1984 05:00:00 GMT
                        [cache-control] => no-cache, must-revalidate, max-age=60
                        [x-hacker] => Jetpack Test
                        [content-encoding] => gzip
                        [x-ac] => 3.bur _bur
                        [strict-transport-security] => max-age=15552000
                    )
    
            )
    
        [body] => OK
        [response] => Array
            (
                [code] => 200
                [message] => OK
            )
    
        [cookies] => Array
            (
            )
    
        [filename] => 
        [http_response] => WP_HTTP_Requests_Response Object
            (
                [response:protected] => Requests_Response Object
                    (
                        [body] => OK
                        [raw] => HTTP/1.1 200 OK
    Server: nginx
    Date: Sun, 14 May 2017 13:25:45 GMT
    Content-Type: text/plain;charset=utf-8
    Transfer-Encoding: chunked
    Connection: close
    Vary: Accept-Encoding
    Vary: Cookie
    Expires: Wed, 11 Jan 1984 05:00:00 GMT
    Cache-Control: no-cache, must-revalidate, max-age=60
    X-hacker: Jetpack Test
    Content-Encoding: gzip
    X-ac: 3.bur _bur
    Strict-Transport-Security: max-age=15552000
    
    OK
                        [headers] => Requests_Response_Headers Object
                            (
                                [data:protected] => Array
                                    (
                                        [server] => Array
                                            (
                                                [0] => nginx
                                            )
    
                                        [date] => Array
                                            (
                                                [0] => Sun, 14 May 2017 13:25:45 GMT
                                            )
    
                                        [content-type] => Array
                                            (
                                                [0] => text/plain;charset=utf-8
                                            )
    
                                        [vary] => Array
                                            (
                                                [0] => Accept-Encoding
                                                [1] => Cookie
                                            )
    
                                        [expires] => Array
                                            (
                                                [0] => Wed, 11 Jan 1984 05:00:00 GMT
                                            )
    
                                        [cache-control] => Array
                                            (
                                                [0] => no-cache, must-revalidate, max-age=60
                                            )
    
                                        [x-hacker] => Array
                                            (
                                                [0] => Jetpack Test
                                            )
    
                                        [content-encoding] => Array
                                            (
                                                [0] => gzip
                                            )
    
                                        [x-ac] => Array
                                            (
                                                [0] => 3.bur _bur
                                            )
    
                                        [strict-transport-security] => Array
                                            (
                                                [0] => max-age=15552000
                                            )
    
                                    )
    
                            )
    
                        [status_code] => 200
                        [protocol_version] => 1.1
                        [success] => 1
                        [redirects] => 0
                        [url] => https://jetpack.wordpress.com/jetpack.test/1/
                        [history] => Array
                            (
                            )
    
                        [cookies] => Requests_Cookie_Jar Object
                            (
                                [cookies:protected] => Array
                                    (
                                    )
    
                            )
    
                    )
    
                [filename:protected] => 
                [data] => 
                [headers] => 
                [status] => 
            )
    
    )
    
    IDENTITY_CRISIS
    PASS
    
    SELF
    Array
    (
        [headers] => Requests_Utility_CaseInsensitiveDictionary Object
            (
                [data:protected] => Array
                    (
                        [server] => nginx
                        [date] => Sun, 14 May 2017 13:25:46 GMT
                        [content-type] => text/plain;charset=utf-8
                        [expires] => Wed, 11 Jan 1984 05:00:00 GMT
                        [cache-control] => no-cache, must-revalidate, max-age=60
                        [x-hacker] => Jetpack Test
                        [x-ac] => 3.bur _bur
                        [strict-transport-security] => max-age=15552000
                    )
    
            )
    
        [body] => {"error":"XML-RPC is not responding correctly ( 527 )","error_description":"It looks like XML-RPC is not responding correctly. Please make sure XML-RPC is turned on for your site and is set up to respond to all content types. You can test this yourself by running the following command from the command line:<blockquote><code>curl -A 'Jetpack by WordPress.com' -d '<methodCall><methodName>demo.sayHello<\/methodName><\/methodCall>' http:\/\/www.create2website.com\/xmlrpc.php<\/code><\/blockquote><p>The answer should be:<\/p><blockquote><code><pre><?xml version="1.0" encoding="UTF-8"?>\n<methodResponse>\n  <params>\n    <param>\n      <value>\n      <string>Hello!<\/string>\n      <\/value>\n    <\/param>\n  <\/params>\n<\/methodResponse><\/pre><\/code><\/blockquote>"}
        [response] => Array
            (
                [code] => 400
                [message] => Bad Request
            )
    
        [cookies] => Array
            (
            )
    
        [filename] => 
        [http_response] => WP_HTTP_Requests_Response Object
            (
                [response:protected] => Requests_Response Object
                    (
                        [body] => {"error":"XML-RPC is not responding correctly ( 527 )","error_description":"It looks like XML-RPC is not responding correctly. Please make sure XML-RPC is turned on for your site and is set up to respond to all content types. You can test this yourself by running the following command from the command line:<blockquote><code>curl -A 'Jetpack by WordPress.com' -d '<methodCall><methodName>demo.sayHello<\/methodName><\/methodCall>' http:\/\/www.create2website.com\/xmlrpc.php<\/code><\/blockquote><p>The answer should be:<\/p><blockquote><code><pre><?xml version="1.0" encoding="UTF-8"?>\n<methodResponse>\n  <params>\n    <param>\n      <value>\n      <string>Hello!<\/string>\n      <\/value>\n    <\/param>\n  <\/params>\n<\/methodResponse><\/pre><\/code><\/blockquote>"}
                        [raw] => HTTP/1.1 400 Bad Request
    Server: nginx
    Date: Sun, 14 May 2017 13:25:46 GMT
    Content-Type: text/plain;charset=utf-8
    Transfer-Encoding: chunked
    Connection: close
    Expires: Wed, 11 Jan 1984 05:00:00 GMT
    Cache-Control: no-cache, must-revalidate, max-age=60
    X-hacker: Jetpack Test
    X-ac: 3.bur _bur
    Strict-Transport-Security: max-age=15552000
    
    {"error":"XML-RPC is not responding correctly ( 527 )","error_description":"It looks like XML-RPC is not responding correctly. Please make sure XML-RPC is turned on for your site and is set up to respond to all content types. You can test this yourself by running the following command from the command line:<blockquote><code>curl -A 'Jetpack by WordPress.com' -d '<methodCall><methodName>demo.sayHello<\/methodName><\/methodCall>' http:\/\/www.create2website.com\/xmlrpc.php<\/code><\/blockquote><p>The answer should be:<\/p><blockquote><code><pre><?xml version="1.0" encoding="UTF-8"?>\n<methodResponse>\n  <params>\n    <param>\n      <value>\n      <string>Hello!<\/string>\n      <\/value>\n    <\/param>\n  <\/params>\n<\/methodResponse><\/pre><\/code><\/blockquote>"}
                        [headers] => Requests_Response_Headers Object
                            (
                                [data:protected] => Array
                                    (
                                        [server] => Array
                                            (
                                                [0] => nginx
                                            )
    
                                        [date] => Array
                                            (
                                                [0] => Sun, 14 May 2017 13:25:46 GMT
                                            )
    
                                        [content-type] => Array
                                            (
                                                [0] => text/plain;charset=utf-8
                                            )
    
                                        [expires] => Array
                                            (
                                                [0] => Wed, 11 Jan 1984 05:00:00 GMT
                                            )
    
                                        [cache-control] => Array
                                            (
                                                [0] => no-cache, must-revalidate, max-age=60
                                            )
    
                                        [x-hacker] => Array
                                            (
                                                [0] => Jetpack Test
                                            )
    
                                        [x-ac] => Array
                                            (
                                                [0] => 3.bur _bur
                                            )
    
                                        [strict-transport-security] => Array
                                            (
                                                [0] => max-age=15552000
                                            )
    
                                    )
    
                            )
    
                        [status_code] => 400
                        [protocol_version] => 1.1
                        [success] => 
                        [redirects] => 0
                        [url] => https://jetpack.wordpress.com/jetpack.testsite/1/?url=http://www.create2website.com/xmlrpc.php
                        [history] => Array
                            (
                            )
    
                        [cookies] => Requests_Cookie_Jar Object
                            (
                                [cookies:protected] => Array
                                    (
                                    )
    
                            )
    
                    )
    
                [filename:protected] => 
                [data] => 
                [headers] => 
                [status] => 
            )
    
    )
    
    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    @rao0088 Could you please start your own thread, as per the Forum Welcome, and tell us more about your issue there?
    https://wordpress.org/support/plugin/jetpack#new-post

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

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