• Resolved mayada5100

    (@mayada5100)


    Hello,
    I get this error message when i try to login with with Instagram

    error_type “OAuthException”
    code 400
    error_message “Invalid scope: []”
    i followed the steps here http://support.heateor.com/how-to-get-instagram-client-id/
    i get to click on the button, then i see the login popup , i add the username and password but afterwards i get the message i added above, i am not sure why?

    • This topic was modified 5 years, 10 months ago by mayada5100.

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Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Heateor Support

    (@heateor)

    Hi there,

    Have you added an Instagram tester as mentioned in the steps 8 and 9 at the link http://support.heateor.com/how-to-get-instagram-client-id/
    Before the submission gets approved for your app, you will be able to use Instagram login only using the tester account you have added in the app.

    Thread Starter mayada5100

    (@mayada5100)

    Hello,
    I did add a tester account with a Facebook account since i don’t have another Instagram account, and it give status beside the name as pending but i can’t see any notification on facebook.
    they mentioned i can add a facebook account ,so was that an issue and how do i accept the invitation to test with it?

    Plugin Author Heateor Support

    (@heateor)

    You are using Instagram login so adding a Facebook account as tester won’t help.

    i don’t have another Instagram account

    You can add the only Instagram account you have for testing.

    Thread Starter mayada5100

    (@mayada5100)

    Hello,
    i did that now , i added Instagram tester from the basic display of the Instagram product and i didn’t get the notification in my account yet not sure why , is there something that i need to do , the profile setting is set up to get invite from everyone.

    Plugin Author Heateor Support

    (@heateor)

    Follow all the steps again http://support.heateor.com/how-to-get-instagram-client-id/ We have added screenshots.

    Thread Starter mayada5100

    (@mayada5100)

    Hello,
    thank you for that, i was able to see the invite and accepted it in Instagram ,and i tried to login with it and i got to see authorize now and i did then i got another form asking for email and to confirm the email, is that correct? also how do i know the application got approved and everyone can use it not just the tester?

    Plugin Author Heateor Support

    (@heateor)

    i did then i got another form asking for email and to confirm the email, is that correct

    It’s because Instagram doesn’t provide email of the user along with other profile data and you have checked Email required option in the Advanced Configuration section at Super Socializer > Social Login options page in admin area.

    how do i know the application got approved and everyone can use it not just the tester?

    If you have submitted the permission for approval according to the step 19 at the link http://support.heateor.com/how-to-get-instagram-client-id/, you will see the notification in your app dashboard for the same, once it gets approved.

    Thread Starter mayada5100

    (@mayada5100)

    ok i saw that i need to add more details in the permission , do i have to upload the video or screenshots is enough ?

    Thread Starter mayada5100

    (@mayada5100)

    the application now is in review , so thank you so much for helping me , i hope it get accepted soon.

    Plugin Author Heateor Support

    (@heateor)

    ok i saw that i need to add more details in the permission , do i have to upload the video or screenshots is enough ?

    You need to submit whatever is mandatory.

    the application now is in review , so thank you so much for helping me , i hope it get accepted soon.

    You’re welcome.

Viewing 10 replies - 1 through 10 (of 10 total)

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