Problem with Google Maps

  • Resolved timboc

    (@timboc)


    6 days, 6 hours ago

    I am having trouble showing Google Maps. In settings, there was an API code:

    AIzaSyDec8hBNxxxxxxxxxxx

    However, as maps were not displaying with the error message “This page can’t load Google Maps correctly.”, I set up a Google account and copied the appropriate API code that was given to me:

    AIzaSyD7Sxxxxxxxx

    However, now I can see the map flash up, before then getting a JavaScript error message.

    Any ideas, please?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support epsupport1

    (@epsupport1)

    4 days, 13 hours ago

    Hi @timboc,

    Thank you for reaching out.

    We reviewed the shared link and observed a console error when switching to the Map tab on the event page.

    Based on the error message, it appears that the Google Maps JavaScript API is not enabled for the Google Cloud project associated with the API key currently being used.

    Please follow the steps below to enable the API:

    1. Open the Google Cloud Console and select the project associated with your Maps API key.
    2. Navigate to APIs & Services → Library.
    3. Search for Maps JavaScript API.
    4. Click Enable.
    5. Ensure that billing is enabled for the project, as the Google Maps JavaScript API requires billing and a valid API key.
    6. Go to APIs & Services → Credentials and confirm that your website is using an API key from the same project.
    7. Wait a few minutes for the changes to take effect, then reload your website.

    Once completed, please check the Map tab again and let us know if you continue to experience the issue.

Viewing 1 replies (of 1 total)

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