Problem with GiveWP Multi-Step-Donation-Form

  • francescamay

    (@francescamay)


    3 years, 11 months ago

    Hello!

    I’m using the free version of polylang for several years now and till today everything worked fine. Now I faced the following issue that I’m not able to solve, even if I tried several things and read all concerning threads (also on the side of the plugin GiveWP). Unfortunately without success.

    My problem is: The confirmation page (at the and of my donation) shows only in the German (Main language) of my website. If I switch to the Italian or English Version, the Donation Form keeps loading after the donation and the user is not redirected to the confirmation page (even if the donation is registered in the backend). I followed this instructions: https://givewp.com/documentation/resources/translating-give/translating-givewp-with-polylang/, inserted the snippet and translated the strings with the right confirmation-page-id, but it didn’t help.

    Caching is not active..

    Does anyone have any advice on how I could solve this problem?

    Thank you very much!

    • This topic was modified 3 years, 11 months ago by francescamay.

    The page I need help with: [log in to see the link]

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