Problem with FTP (Installing Plugins or Themes)

  • jannickvieluf

    (@jannickvieluf)


    7 years ago

    Hey guys,

    I´ve just installed WordPress and now I want to install some plugins.

    But when I press “install”, the website asked me for FTP credentials of my server.

    I entered the credentials for the root user, but this doesn´t work. I receive the following error message each time: “Failed to connect to FTP Server mydomain.com:21”

    I’ve also tried to create a new user (I’ve given him all needed rights), but this hasn’t helped either and I’m still getting the same error message.

    I hope you can help me!

    Best Regards
    Jannick

Viewing 2 replies - 1 through 2 (of 2 total)
  • autotutorial

    (@autotutorial)

    7 years ago

    I advise you to download filezilla and use it with passive mode, is the ftp server on a hosting or yours?
    if it is yours you must also check if your connection has the door unlocked.

    Stef

    (@serafinnyc)

    7 years ago

    Where are you trying to install plugins? Thru FTP? And have you tried installing them inside the dashboard of WP?

Viewing 2 replies - 1 through 2 (of 2 total)

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