• Resolved alexisnest

    (@alexisnest)


    Hi,

    I need help resolving a problem on a client’s website. The issue only occurs on iOS mobile devices. I have shared a video to help you understand the problem:

    View: https://www.veed.io/view/acf81d65-e103-44b2-af0c-ee0505b754e4?sharingWidget=true&panel=share
    Download: https://we.tl/t-1SKsd5oXer

    The website in question is https://amimportation.fr.

    I have tried several approaches and found that the bug disappears when I comment the shortcode of the widget.

    Do you have any ideas why the page keeps scrolling back up to the top when I reach the bottom of the page on iOS mobiles only?

    Thank you in advance for your assistance.

    Kind regards,
    Alexis

    Configuration :

    Configuration :
    
    URL: https://amimportation.fr
    
    MySQL Version: 5.7.41
    
    WP Table Prefix: wp_
    
    WP Version: 6.1.1
    
    Server Name: amimportation.fr
    
    Cookie Domain: amimportation.fr
    
    CURL Library Present: Yes
    
    CSS path: /home/nleqioy/www/amimportation_fr/wp-content/uploads/trustindex-google-widget.css
    
    PHP Info: 
    
    Version: 7.4.29
    
    Memory Usage: 71MB
    
    Memory Limit: 512M
    
    Max Upload Size: 128M
    
    Max Post Size: 130M
    
    Allow URL fopen: On
    
    Allow URL Include: Off
    
    Display Errors: Off
    
    Max Script Execution Time: 165 seconds
    
    WP_HTTP_BLOCK_EXTERNAL: not defined
    
    WP_ACCESSIBLE_HOSTS: not defined
    
    Plugin: Widgets d'avis Google
    
    Plugin Version: 9.8.5
    
    Options: 
    
    active: 1
    
    version: 8.2.1
    
    Active Theme:  
    
    Plugins: 
    
    a3 Lazy Load (2.7.0 - active)
    
    Activity Log (2.8.5 - active)
    
    Advanced Custom Fields (6.0.7 - active)
    
    All-in-One WP Migration (7.71 - active)
    
    Classic Editor (1.6.2 - active)
    
    Contact Form 7 (5.7.4 - active)
    
    Converter for Media (5.8.0 - active)
    
    CookieYes | GDPR Cookie Consent (3.0.8 - active)
    
    Custom Post Type UI (1.13.4 - active)
    
    GTM4WP (1.16.2 - active)
    
    Maintenance (4.07 - active)
    
    Phoenix Media Rename (3.8.9 - active)
    
    Pixel Cat Lite (2.6.8 - active)
    
    Polylang (3.3.1 - active)
    
    Smash Balloon Instagram Feed (6.1.1 - active)
    
    SVG Support (2.5.5 - active)
    
    Widgets for Google Reviews (9.8.5 - active)
    
    WP Fastest Cache (1.1.1 - active)
    
    WPS Hide Login (1.9.8 - active)
    
    Yoast Duplicate Post (4.5 - active)
    
    Yoast SEO (20.1 - active)



    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
Viewing 4 replies - 1 through 4 (of 4 total)

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