• Resolved soorta

    (@soorta)


    Hello,

    I installed this plugin and after it I wanted to connect with facebook manager but it does not work for me.

    When I am trying to finish it nothing happend.

    You can see it in my picture. The button donesnt work.

    https://snipboard.io/Hg5AdY.jpg

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Yup, been running in to the same issue for 2 days now.

    Yup, me too 🙁

    Hi @soorta ,

    Thanks for the screenshot.

    I’d like to understand more about your setup.

    Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.

    Once you’ve done that, you can paste the text in https://gist.github.com/ and feel free to change/remove your site URL in the report for privacy reasons.

    Once you do that, you can paste the Gist link here in your reply.

    Thread Starter soorta

    (@soorta)

    Hi there,

    Thanks for the system status report. I see you are using the latest version of the plugin.

    As a next step, set the Facebook and the site language, and retry the connection again.

    Please note that WooCommerce for Facebook does not support Instagram at this time, and you should not select Instagram as an option when presented with it.

    If following the instructions outlined in the documentation Here does not help, or produces a different error, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

Viewing 5 replies - 1 through 5 (of 5 total)

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