Problem with autofill tax

  • Resolved WordPressuser

    (@naturalbars)


    8 years, 5 months ago

    Hello there,

    I’ve got a problem with the tax automation.
    The services on my domain are enabled in the woocommerce settings.
    And jetpack is coupled, however, the tax is not being calculated for one of my customers.
    Although i am not entirely sure, i think that it is due to the fact that my customer didn’t select the destination country. Any suggestions?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    8 years, 5 months ago

    Hey @naturalbars

    Although i am not entirely sure, i think that it is due to the fact that my customer didn’t select the destination country. Any suggestions?

    Entirely possible since tax is calculated against country and state mainly.

    Even if the tax value for an order is 0.00, Automated Taxes may be working correctly. If your store is based in the United States, you only need to collect sales tax from customers in locations where you have a “tax nexus,” which typically means a physical presence. WooCommerce Services uses your store address (WooCommerce > Settings > General) as your “tax nexus.”

    More details about that here – https://blog.taxjar.com/internet-sales-tax-nexus/

    Let me know how you get on!

    Thanks,

    Plugin Support Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    8 years, 4 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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