• Hello,

    When I want to go on the customizer, I have the message “There was a problem when trying to load the customizer”. The sources of this problem listed in the article https://docs.presscustomizr.com/article/285-there-was-a-problem-when-trying-to-load-the-customizer don’t concern me except maybe for the conflict of plugins with the theme. I have actually these plugins :

    – 1&1 WP Wizard (version 2.1.0)
    – BackUpWordPress (version 3.6.4)
    – Broken Link Checker (version 1.11.5)
    – EWWW Image Optimizer (version 4.1.0)
    – Google Analytics for WordPress by MonsterInsights (version 7.0.1)
    – Hueman Addons (version 2.0.16)
    – Jetpack by WordPress.com (version 5.8)
    – MailChimp (version 1.5.7)
    – Redirection (version 3.2)
    – W3 Total Cache (version 0.9.6)
    – Yoast SEO (version 6.3.1)

    Can somebody tell me if one of these plugins is the problem, or where can be the problem ?

    All informations about my website :

    # SITE_URL: http://www.subinfo.fr
    # HOME_URL: http://www.subinfo.fr
    # IS MULTISITE : No
    # THEME | VERSION : Hueman | v3.3.27
    # WP VERSION : 4.9.4
    # PERMALINK STRUCTURE : /%year%/%monthnum%/%day%/%postname%/
    # PHP Version: 5.6.33
    # MySQL Version: 5.5.59-0+deb7u1-log
    # Web Server Info: Apache
    # WordPress Memory Limit: 40MB
    # PHP Memory Limit: 256M
    # PHP Upload Max Size: 67108864
    # PHP Post Max Size: 67108864
    # PHP Upload Max Filesize:67108864
    # PHP Time Limit: 0
    # PHP Max Input Vars: 1000
    # PHP Arg Separator: &
    # PHP Allow URL File Open:Yes
    # WP_DEBUG: Disabled
    # Show On Front: page
    # Page On Front: Accueil(#97)
    # Page For Posts: Tous les articles(#8)

    Thank you very much !

Viewing 1 replies (of 1 total)
  • Did you already follow the suggestion of the last bullet in the documentation link aforementioned?
    A plugin in conflict with the theme. In some cases, you might want to try disabling some plugins to identify which one could be in conflict with the theme.

Viewing 1 replies (of 1 total)

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