Problem paying an order

  • Resolved luzivalue

    (@luzivalue)


    4 years, 9 months ago

    Customers cannot make payments for orders when the order arrives by email and the link “Pay for this order”, they cannot pay by credit card, it appears that they pay by another payment method

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    4 years, 9 months ago

    Hi @luzivalue,

    It seems that the checkout flow on your site is quite customized. However, if the pay by credit card option is not working, kindly get in touch with the plugin authors to see if they can look further into the issue.

    Hope this guides you towards a resolution of the issue.
    Thanks.

    Plugin Support abwaita a11n

    (@abwaita)

    4 years, 9 months ago

    Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to proceed as advised above and find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

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