Problem loading images

  • Resolved ELMservices

    (@elmservices)


    5 years, 5 months ago

    Hello,

    The images no longer display, no longer load on the page.
    Wordpress version 5.6
    PHP version 7.0
    What is the issue ?

    Thank you for helping me.
    Regards

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author robosoft

    (@robosoft)

    5 years, 5 months ago

    Could you please describe more detailed this problem?

    Do you see some errors / notices / warnings?

    Do you see some gallery interface elements ? (for example gallery navigation menu, loading indication, load more button and etc)

    Do you able to provide link to the page with gallery?

    Thread Starter ELMservices

    (@elmservices)

    5 years, 5 months ago

    The home page includes a gallery with 8 photos but they do not load.
    The page is empty, there is the loading indication (5 small vertical bars)
    There is no error or warning.
    WEBSITE : [ redundant link removed ]
    I use Elementor, is there an incompatibility?

    Thank you

    Plugin Author robosoft

    (@robosoft)

    5 years, 5 months ago

    Current gallery version should work without any problems with Elementor page builder.
    Actually on our gallery test server we didn’t see any conflicts.

    Which elementor and gallery versions do you have?

    Could you please try to switch jQuery version option in gallery compatibility settings to Alternative value and check results on gallery page?

    Thread Starter ELMservices

    (@elmservices)

    5 years, 5 months ago

    Many thanks for your help 😉
    The problem is solved when I selected Alternative value (jQuery version)
    Debug is (disable) can I put it (enable) ? Or not necessary ?
    Thank You !!!

    Plugin Author robosoft

    (@robosoft)

    5 years, 4 months ago

    Great news!

    You can enable gallery debug temporary if you need it, but it’s not required.

Viewing 5 replies - 1 through 5 (of 5 total)

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