• Resolved amis77

    (@amis77)


    Hi, I’m getting this message even though I have geolocation enabled:

    Settings currently disabled. You will need to complete the steps below to enable the use of this plugin:

    Enable Geolocation for this site in your CloudFlare dashboard.

    I have Cloudflare through my host and after getting this message I installed the plugin as well to see if I could fix it that way, but enabling it there didn’t fix it. Any ideas? Thanks!

    https://wordpress.org/plugins/cloudguard/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author pipdig

    (@pipdig)

    Hi amis77,

    This message means that the geolocation data from CloudFlare is not accessible via PHP for some reason.

    It may be worth double checking that the IP Geolocation option is enabled in your CloudFlare dashboard – http://imgur.com/jOzbN3z

    If that option is definitely enabled, then the issue is likely coming from your web hosting. You should ask if they have installed mod_CloudFlare on the server. To be honest though, it should work either way if you also have the CloudFlare WordPress plugin installed, as this works around that issue.

    In your CloudFlare settings, you should also check that the DNS records for this site are not “Gray Clouded” – https://support.cloudflare.com/hc/en-us/articles/200169626-What-subdomains-are-appropriate-for-orange-gray-clouds

    Let me know how you get on!

    Phil

    Thread Starter amis77

    (@amis77)

    Geolocation is definitely enabled and DNS is orange clouded, so I have no idea what’s wrong. I’ll ask my host about mod_CloudFlare on its server. Thanks!

    Plugin Author pipdig

    (@pipdig)

    You could also try adding this to one of your theme’s functions.php file:

    function pipdig_test_geolocation_shortcode( $atts, $content = null ) {
    	if (isset($_SERVER['HTTP_CF_IPCOUNTRY'])) {
    		return strip_tags($_SERVER['HTTP_CF_IPCOUNTRY']);
    	}
    	return;
    }
    add_shortcode( 'where_am_i', 'pipdig_test_geolocation_shortcode' );

    You can then add the shortcode [where_am_i] to a testing page/post on your site and it should display a 2-letter country code of your current location.

    If nothing is displayed, then geolocation is not working for some reason. If the country code is displayed, then it will at least give us something to check in the plugin.

    Let me know 🙂

    Phil

Viewing 3 replies - 1 through 3 (of 3 total)
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