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Problem with Facebook plugin

  • [Moderator note: Topic title de-capped. Please do not shout at us. Also, when you start a new topic, use a good topic title. “Problem in my wordpress site” is not a good tile on a WordPress forum.]

    Hi ,

    I Have a wordpress website it was up and running great until i tried to install a plugin to add the facebook LIKE button to the page ,after the plugin installation complete it said error activating plugin and this error comes up : Fatal error: Call to undefined function wp_enqueue_media() in C:\inetpub\vhosts\fadiaelmendelek.com\httpdocs\wp-content\plugins\social-media-sharing\social-media-sharing.php on line 91 . now every time i go to http://www.fadiaelmendelek.com/wp-admin and try to sign in the error above comes up i cannot access the admin panel anymore. i am new to wordpress, Kindly asking you for any detailed help .

    Thank you & Best Regards.

Viewing 7 replies - 1 through 7 (of 7 total)
  • esmi

    @esmi

    Forum Moderator

    Why are you using such an old copy of WordPress? Were you aware that your site is currently running a very real risk of being hacked? You need to upgrade WordPress asap. As you have such an old version of WordPress, you will now need to carry out a series of smaller manual upgrades. See Upgrading_WordPress_Extended for the full details.

    hi Esmi, Thank you for your reply, Can you please provide me with steps that i need to follow first to fix the error and then i will proceed to the wordpress update.

    esmi

    @esmi

    Forum Moderator

    FTP into your site (or whatever file management application your host provides) & delete the wp-content\plugins\social-media-sharing\ folder.

    i very thankful for your replies but i am trying to connect with FileZilla and its showing this error :

    Status: Resolving address of http://ftp.fadiaelmendelek.com
    Status: Connecting to 174.142.238.95:21…
    Status: Connection established, waiting for welcome message…
    Response: 220 Microsoft FTP Service
    Command: USER admin
    Response: 331 Password required for admin.
    Command: PASS ********
    Response: 530 User cannot log in.
    Error: Critical error
    Error: Could not connect to server

    please do you have any suggestion.

    esmi

    @esmi

    Forum Moderator

    Contact your hosts about this. We cannot help you with FTP. Only they can.

    thank you so much ,sorry if i bothered you.

    esmi

    @esmi

    Forum Moderator

    No problem 🙂

Viewing 7 replies - 1 through 7 (of 7 total)
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