PROBLEM IDENTIFICATION

  • Resolved fabien31

    (@fabien31)


    7 years, 3 months ago

    Good evening, after changing the administrator account settings, I left the default mail address of WordPress.(dev-email@flywheel.local)
    It is no longer possible for me to access my site.
    The code does not arrive on my mail address.
    Help!!

    How to repair this problem.
    thank you in advance

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Kaspars

    (@kasparsd)

    7 years, 3 months ago

    Were you able to resolve this?

    The easiest solution is to rename the plugin directory on your webserver through SFTP or your web host settings panel. That will disable the plugin. Then you can login and change your user email address to a correct address and rename the plugin directory back to two-factor.

    arasa

    (@marksat)

    7 years, 2 months ago

    Thank you Kaspars. Of note, you’ll use this same technique of “disabling” when any problems exist on a site that you think might be related to a Plugin.

Viewing 2 replies - 1 through 2 (of 2 total)

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