Support » Plugin: Easy Digital Downloads » Please test before release new update

  • Hi,
    why you don’t test new version before release a new update?
    always problem.
    I updated plugin to new version, but when I enter a discount code and click to buy it shows an error that “The email address ‘forexample@domian.com’ is already in use.”
    please fix this problem.
    Thanks for your plugin.

Viewing 15 replies - 1 through 15 (of 30 total)
  • Plugin Author Pippin Williamson

    (@mordauk)

    Pippin's Plugins and Plugin Reviewer

    Thanks for the heads up! We are looking into the issue and will release an update as soon as we have resolved.

    Could you go to Downloads > Tools > System Info and post the contents here for me?

    hi

    i am have some problem:

    my system info:

    ### Begin System Info ###
    
    -- Site Info
    
    Site URL:                 http://1farakav.com
    Home URL:                 http://1farakav.com
    Multisite:                No
    
    -- Hosting Provider
    
    Host:                     DBH: localhost, SRV: 1farakav.com
    
    -- User Browser
    
    Platform:                 Windows
    Browser Name:             Chrome
    Browser Version:          47.0.2526.106
    User Agent String:        Mozilla/5.0 (Windows NT 10.0) Ap
    			  pleWebKit/537.36 (KHTML, like Ge
                              cko) Chrome/47.0.2526.106 Safari
                              /537.36
    
    -- WordPress Configuration
    
    Version:                  4.4.1
    Language:                 en_US
    Permalink Structure:      /%year%/%monthnum%/%day%/%postname%/
    Active Theme:             Sahifa 5.5.1
    Show On Front:            page
    Page On Front:            خانه (#10078)
    Page For Posts:           Unset
    Remote Post:              wp_remote_post() works
    Table Prefix:             Length: 6   Status: Acceptable
    WP_DEBUG:                 Disabled
    Memory Limit:             40M
    Registered Post Stati:    publish, future, draft, pending, private, trash, auto-draft, inherit, refunded, failed, revoked, abandoned, active, inactive, spam
    
    -- EDD Configuration
    
    Version:                  2.5.4
    Upgraded From:            2.4.9
    Test Mode:                Disabled
    Ajax:                     Enabled
    Guest Checkout:           Enabled
    Symlinks:                 Disabled
    Download Method:          Direct
    Currency Code:            RIAL
    Currency Position:        before
    Decimal Separator:        .
    Thousands Separator:      ,
    Upgrades Completed:       upgrade_payment_taxes,upgrade_customer_payments_association,upgrade_user_api_keys,remove_refunded_sale_logs
    
    -- EDD Page Configuration
    
    Checkout:                 Valid
    Checkout Page:            http://1farakav.com/checkout/
    Success Page:             http://1farakav.com/checkout/purchase-confirmation/
    Failure Page:             http://1farakav.com/checkout/transaction-failed/
    Downloads Slug:           /downloads
    
    -- EDD Gateway Configuration
    
    Enabled Gateways:         JahanPay
    Default Gateway:          JahanPay
    
    -- EDD Tax Configuration
    
    Taxes:                    Disabled
    Tax Rate:                 0
    Display On Checkout:      Not Displayed
    Prices Include Tax:       No
    
    -- Must-Use Plugins
    
    -- WordPress Active Plugins
    
    All In One WP Security: 4.0.3
    Easy Digital Downloads: 2.5.4
    EDD Postman: 1.1.1
    JahanPay Payment Plugin for EDD: 1.0
    Jetpack by WordPress.com: 3.8.2
    MailPoet Newsletters: 2.6.19
    WP-Parsidate: 2.2
    Wp-testing: 0.18.3
    wpMandrill: 1.33
    
    -- WordPress Inactive Plugins
    
    Easy Digital Downloads - CSV Manager: 1.2.8
    Easy Digital Downloads - Email Templates: 1.0.4
    Jahanpay for EDD: 2.3.14
    WordPress Importer: 0.6.1
    پلاگین سئوی پیشرفته وردپرس - پریمیوم سئو پک: 1.9.1
    
    -- Webserver Configuration
    
    PHP Version:              5.4.45
    MySQL Version:            5.5.46
    Webserver Info:           LiteSpeed
    
    -- PHP Configuration
    
    Safe Mode:                Disabled
    Memory Limit:             256M
    Upload Max Size:          50M
    Post Max Size:            50M
    Upload Max Filesize:      50M
    Time Limit:               120
    Max Input Vars:           5000
    Display Errors:           N/A
    
    -- PHP Extensions
    
    cURL:                     Supported
    fsockopen:                Supported
    SOAP Client:              Installed
    Suhosin:                  Not Installed
    
    -- Session Configuration
    
    EDD Use Sessions:         Enabled
    Session:                  Enabled
    Session Name:             PHPSESSID
    Cookie Path:              /
    Save Path:                /tmp
    Use Cookies:              On
    Use Only Cookies:         On
    
    ### End System Info ###
    Plugin Author Pippin Williamson

    (@mordauk)

    Pippin's Plugins and Plugin Reviewer

    @1farakav Could you test quickly and let me know if the problem happens when using the Test Payment gateway as well?

    the download link still blank even after new update.

    Plugin Author Pippin Williamson

    (@mordauk)

    Pippin's Plugins and Plugin Reviewer

    We’ve tracked it down and are releasing an update in a few minutes.

    hi

    there is a problem in new update. 2.5.5

    Plugin Author Pippin Williamson

    (@mordauk)

    Pippin's Plugins and Plugin Reviewer

    @1farakav Are the download links still not displayed for you?

    Download link does not appear on Email receipts!

    Plugin Author Pippin Williamson

    (@mordauk)

    Pippin's Plugins and Plugin Reviewer

    Does the problem go away if you deactivate WP-Parsidate? Please test that quickly and let me know.

    By removing the EDD plugin and return to the 2.9.10 verion does not problem

    Plugin Author Pippin Williamson

    (@mordauk)

    Pippin's Plugins and Plugin Reviewer

    We are aware of that; we need to know if deactivating the WP-Parsidate plugin when using EDD 2.5.5 resolves the problem.

    i deactivate WP-Parsidate but not change at problem

    Plugin Author Pippin Williamson

    (@mordauk)

    Pippin's Plugins and Plugin Reviewer

    Did you make a new purchase after deactivating it? To test it properly, you need to deactivate the plugin and then make a new purchase.

    Did you make a new purchase after deactivating it? YES

    Plugin Author Pippin Williamson

    (@mordauk)

    Pippin's Plugins and Plugin Reviewer

    Can you tell me what your timezone is set to in the main WordPress Settings > General screen?

Viewing 15 replies - 1 through 15 (of 30 total)
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