Hi,
This problem seems unrelated to the plugin. We have been using this cloner in production on several sites for some years now.
Did you try disabling all other plugins one by one?
Since you get an endless spinning wheel, you should check your JS console (use F12 to open dev tools), to see if there are any PHP or JS errros in there.
HTH,
Thanks. I disabled all my plugins and the problem persists.
I checked the JS console and am seeing a “500 Internal Server Error” on
[my site url]/wp-admin/admin-ajax.php
I don’t get that error on my uncloned sites. Only my cloned site.
-Trey
I’m noticing something else that might be helpful in troubleshooting this.
First, I’m having to manually copy my site’s files from the blogs.dir directory. That wasn’t really a big deal so I’d chalked it up as nothing to worry about or mention.
But now I’ve noticed that when I delete a cloned site using WP admin, it’s deleting the files stored in the blogs.dir for the original site.
I’m wondering if something is going wrong when cloning the site in the first place. Maybe some site meta settings aren’t getting updated for some reason?
You should not have to copy files manually. It should all be done for you, by the plugin. Maybe a permissions issue on the blogs.dir?
Are you using an up-to-date version of WP?
The plugin does not delete files, ever. So any deletion issue must be related to something else.
Maybe you tried another cloning plugin before this one, and it screwed up your database?
Also, you’re not trying to clone the main site, but a secondary one, right?
Just cloning a secondary site. I’m using the most current WP.
There might be a permissions issue with the blogs.dir directory. I’ll look into that.
Just to be clear, the file deletion is happening when I delete a cloned site using the regular “delete” in WP-Admin.
Instead of deleting the files from the cloned directory, the original files from the source site are getting deleted.
I’m in the midst of a restore from backup right now. Will dive back into the cloning issue once that’s done.
I think this was a problem with the php max_execution time setting on my server. When I upped it, things seemed to start working better. I still have to manually copy the media files. But this site had several GB worth of files, so that’s not surprising.
That makes sense, glad you worked it out!
