Problem changing date of reports

  • Resolved igest

    (@igest)


    8 years, 2 months ago

    Hi when i try to change the date for the download’s reports I always get this error:
    Fatal error: Uncaught Exception: DateTime::__construct(): Failed to parse time string (NaN-NaN-NaN) at position 0 (N): The timezone could not be found in the database in /htdocs/igarol/v8/wp-content/plugins/download-monitor/src/Admin/Reports/Page.php:124 Stack trace: #0 /htdocs/igarol/v8/wp-content/plugins/download-monitor/src/Admin/Reports/Page.php(124): DateTime->__construct(‘NaN-NaN-NaN’) #1 /htdocs/igarol/v8/wp-content/plugins/download-monitor/src/Admin/Reports/Page.php(183): DLM_Reports_Page->date_range_button() #2 /htdocs/igarol/v8/wp-includes/class-wp-hook.php(286): DLM_Reports_Page->view(”) #3 /htdocs/igarol/v8/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #4 /htdocs/igarol/v8/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #5 /htdocs/igarol/v8/wp-admin/admin.php(224): do_action(‘dlm_download_pa…’) #6 /homepages/39/ in /htdocs/igarol/v8/wp-content/plugins/download-monitor/src/Admin/Reports/Page.php on line 124

    I have Versión 4.0.5 of this plugin and 4.9.4 in WordPress ¿any idea to solve this question?

    • This topic was modified 8 years, 2 months ago by igest.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Harish Chouhan

    (@hchouhan)

    8 years, 2 months ago

    Hey @igest,

    I tested this but was not able to replicate the error. Can you please ask your web host which version of PHP is active on your web server?

    Thread Starter igest

    (@igest)

    8 years, 2 months ago

    Hi, the host has PHP 7.1 Thanks!!

    Plugin Contributor Barry Kooij

    (@barrykooij)

    8 years, 2 months ago

    Hey @igest,

    I’m sorry to hear that. What are you trying to change the date to? Could you make a screenshot of your reports page after you’ve changed the date?

    Kind Regards,

    Barry Kooij

    Thread Starter igest

    (@igest)

    8 years, 2 months ago

    Hi again…

    Here is the ScreenShot https://prnt.sc/immjxc

    I have detected something…. this fails when I try to change to a previous month.. For example, today, the default init date was February 3, and I changed the date of report to February 1 and it works, but then i tried to change to January 31 and the problem get back!!

    Harish Chouhan

    (@hchouhan)

    8 years, 1 month ago

    Hello,

    Sorry for the late reply. I tested this but was not able to replicate the issue. Can you please let us know the PHP version on your web host?

    Thread Starter igest

    (@igest)

    8 years, 1 month ago

    Im using 1and1 and it is configured with PHP 7.1 !Thanks for all!

    Plugin Contributor Barry Kooij

    (@barrykooij)

    8 years, 1 month ago

    Hey,

    We managed to solve this issue. The fix will be shipped in 4.0.7!

    Kind Regards,

    Barry Kooij

    Thread Starter igest

    (@igest)

    8 years, 1 month ago

    Well, i’ve just updated five minutes ago and tested it again and it works perfectly!! So SOLVED 100%!!! Thanks a lot for the work.

    • This reply was modified 8 years, 1 month ago by igest.
Viewing 8 replies - 1 through 8 (of 8 total)

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