• Resolved dmac82

    (@dmac82)


    Hi,
    I have a problem with cart of woocommerce.
    I explain it with a example:

    -I add a item in the cart
    -I delete it from the cart
    -Canceling deletion of the same item so the item return in the cart
    -I delete again the item

    The item remains in the cart
    Can you help me?

    Dani

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Julia Amosova

    (@jamosova)

    Hi dmac82,

    It looks like there is a theme or plugin conflict on your site.

    You can read more about plugin and theme conflicts here:

    https://docs.woocommerce.com/document/woocommerce-self-service-guide/

    The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:

    1. Temporarily switch your theme back to the [Twenty Seventeen Theme](https://wordpress.org/themes/twentyseventeen/).
    2. Disable all plugins except for WooCommerce.
    3. Test to see if the issue has been resolved.

    If that resolves the issue, then slowly re-enable features until you find the one that’s causing the conflict. If it doesn’t resolve the issue, please let us know so that we can help you further.

    Please note that switching to another theme will not delete data and you will be able to revert back to your original theme without any issue after testing is done. Your site will simply have a different display during the test.

    Switching to a default theme and deactivating plugins is the first step in troubleshooting issues. That allows us to target the issue quickly.

    Please let us know how it goes once you are done with testing.

    Thanks and looking forward to your reply!

    Plugin Contributor Julia Amosova

    (@jamosova)

    Hi dmac82,

    You haven’t connected with us for a while so I am going to close this thread but feel free to connect with us again should you have additional questions!

Viewing 2 replies - 1 through 2 (of 2 total)

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