Hi @imedabolkvadze
Thank you for using our plugin.
We apologize for the inconvenience.
Maybe there is a conflict on your site or there is an incompatibility with one of your plugins. To find it follow the below steps.
- First please make sure that you applied one pricing rule to the product.
- Deactivate all of the WooCommerce related plugins (especially pricing and discount plugins).
- Activate only our plugin with WooCommerce.
- Go to your created rule and click on the Save button to clear the cache.
- Test it again and if this time it worked properly activate other WooCommerce related plugins one by one and test it again to find the plugin that causes this issue.
I hope it helps.
Best Regards
It is not compatible with my theme, I have already provided the zip file of the theme to your support, I hope you can help me soon
Unfortunately, we didn’t receive any ticket from your side however tickets on our website is for the pro version.
If you have an active license of the PRO version then send us the below information to let us check it out.
- A full-page screenshot of the rules that have an issue.
- A brief video of the issue.
- An installation file of the theme.
- A link to your website.
Best Regards
