Pro version unable to create file, in settings

  • Resolved lexiriam

    (@lexiriam)


    10 years, 9 months ago

    Trying to get the plug in to work. It displays the 3-line hamburger icon, but menu does not open; which I believe is due to the missing Click Trigger ID markup.

    Also, when trying to set settings, upon clicking on the “Update Responsive Menu Options” button I get a “Unable to create file” message in red.

    I’ve checked permissions for the folders and I’ve made them 777 to give it all access and still doesn’t work.

    I’ve de-activated and re-activated several times.

    I’ve uninstalled the plugin in and re-installed it.

    Also, one last thing…in the Settings -> Look & Feel tab, the CLICK TRIGGER field ID that I enter is not being written to the markup. I’ve looked for it with various dev tools, chrome, firefox, and safari and is not there.

    So, in summary:
    1) RMPro Settings returning “Unable to Create file” error message when trying to save settings

    2) Click Trigger ID not being written to markup

    Thank you.

    https://wordpress.org/plugins/responsive-menu/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor responsivemenu

    (@responsivemenu)

    10 years, 9 months ago

    Hi Lexiriam,

    Thanks for your messages, can you please send me FTP and WP admin access to support [at] responsive [dot] menu and I will take a look for you.

    All the best

    Plugin Contributor responsivemenu

    (@responsivemenu)

    10 years, 9 months ago

    Hi Lexiriam,

    Ive just released version 1.0.5 of the pro version – can you try downloading that from my site account/downloads page and see if this fixes the issue for you.

    All the best

Viewing 2 replies - 1 through 2 (of 2 total)

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