Thread Starter
oivind
(@oivind)
Sorry, heres the url for the image: http://imgur.com/dFTwig6
Hi there,
Sorry to hear you’re experiencing problems with the pro version of the plugin. Did you by any chance change the image storage directory in Settings > Forum Images > Image Storage? If so, are the permissions on the upload directory set so that WordPress can write to it?
Please note that this support forum is for our free (WordPress.org-hosted) plugins only. If the problem persists, please open a ticket at http://support.potentplugins.com/ so that we can follow up with you.
Thread Starter
oivind
(@oivind)
No, I left image directory settings untouched, and yes, i can upload to media library so the “upload” folder is writeable. I’ll send you an email later
I experienced this same issue and was able to solve it by disabling the automatic image resizing in the settings. Not a perfect solution as that was a feature I wanted to use, but at least the plugin is working now.
Hi there! Sorry to hear that you’re having trouble with the image resizing feature. I definitely want to make sure that the plugin is working for you with all its features, so can you please try the following:
– Try re-enabling the image resizing functionality after disabling it (if you haven’t already) since there is a small chance that will reset things after a bug in an update a little while ago.
If that doesn’t fix it, please open a support ticket at https://support.potentplugins.com/ so that we can follow up!
