• Resolved Krasimir Ignatov

    (@krasimirignatov)


    I did bought a Pro plan for 10 sites and then activated trough license key two sites that i am building atm. But non of them are not in PRO still. There is no updated and still say “Get PRO” since i already activated both of them. Any idea how to deal with that ? Thank you.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Krasimir Ignatov

    (@krasimirignatov)

    I did also downloaded the newer version from “Customers” area and still say that i need that PRO plan.

    P.S.

    Added two screenshot where there is a button saying “activate it” but when i click it’s nothing happening at all.

    https://ibb.co/nMMFpQ3N
    https://ibb.co/k6MfhhTP

    Thread Starter Krasimir Ignatov

    (@krasimirignatov)

    I did the same thing the second site too…Installed it and when i click to “Download the latest Jeg Kit Pro version.”

    It give me this error btw

    {“path”:”:\/installs\/install_id\/updates\/latest.zip”,”error”:{“type”:””,”message”:”Plugin is not yet deployed or still pending release.”,”code”:”plugin_not_deployed”,”http”:404,”timestamp”:”Mon, 13 Jul 2026 13:40:47 +0000″},”request”:{“is_premium”:”true”,”authorization”:”FS 20338809:pk_bfae2e0d298edef2a36ed60d64eae:NTJmZmEwY2M5MDdlNGRiZjQ1ZTUwOTkxM2MyNDYwNDIwZDgyOTRmYjc0NzFjYzY5MWEwMzdmNGNmZmNlMjRkMg”,”auth_date”:”Mon, 13 Jul 2026 13:40:46 +0000″,”install_id”:”20338809″}}

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello Krasimir,

    We sincerely apologize for the delay in our response and for the inconvenience you have experienced.

    To resolve this issue, please follow the steps provided in the documentation below.

    https://jegkit.com/blog/2025/08/31/how-to-install-jeg-elementor-kit-pro/

    https://jegkit.com/blog/2025/08/30/how-to-activate-license/

    If you encounter any other issues while using Jeg Kit Pro, please feel free to create a new topic on our support forum using the link below.

    https://pro.jegkit.com/account/support/

    We hope this helps.

    Thank You

    Thread Starter Krasimir Ignatov

    (@krasimirignatov)

    Yes, both of them are active. Thank you.

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    You’re welcome Krasimir!

    We’re delighted to hear that the issue has been resolved 😄

    Have a wonderful day!

    Thank You

Viewing 5 replies - 1 through 5 (of 5 total)

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