Update: I purchased PRO on the 3rd October 2019. I attempted to login into the wpruby site to see if I could grab the update from there. It won’t let me login.
I clicked “forgot my password” and entered the same email address as my Purchase Receipt – it did not send me a password reset email.
I tried to sign up in case I checked out as a guest when I paid for it. The website says my email address has already been used.
Following the links in my Purchase Receipt email produces a message saying the download link has expired.
Following the link to submit a support ticket takes me back to the start again: can’t log in.
Hello @ozcoolie
Please, drop me a message here https://wpruby.com/contact/ with the email that you used to purchase the plugin. I will be glad to help you with sorting this issue.
Hi @waseem_senjer
Is there a fix for the problem:
“An error occurred while updating Australia Post WooCommerce Extension PRO: Update package not available”
I’m having the same issue.
Thanks,
Scott
Hello Scott,
Please, visit this link and add your license key to the activation settings
http://example.com/wp-admin/admin.php?page=australia-post-woocommerce-extension-pro-activation (replace example.com with your domain name)
Then, please try to update the plugin again, it should work.
Best Regards,
Waseem
