Support » Plugin: Australia Post WooCommerce Extension » PRO update error

  • “An error occurred while updating Australia Post WooCommerce Extension PRO: Update package not available.”

Viewing 4 replies - 1 through 4 (of 4 total)
  • Update: I purchased PRO on the 3rd October 2019. I attempted to login into the wpruby site to see if I could grab the update from there. It won’t let me login.

    I clicked “forgot my password” and entered the same email address as my Purchase Receipt – it did not send me a password reset email.

    I tried to sign up in case I checked out as a guest when I paid for it. The website says my email address has already been used.

    Following the links in my Purchase Receipt email produces a message saying the download link has expired.

    Following the link to submit a support ticket takes me back to the start again: can’t log in.

    Plugin Author Waseem Senjer

    (@waseem_senjer)

    Hello @ozcoolie

    Please, drop me a message here https://wpruby.com/contact/ with the email that you used to purchase the plugin. I will be glad to help you with sorting this issue.

    Hi @waseem_senjer

    Is there a fix for the problem:
    “An error occurred while updating Australia Post WooCommerce Extension PRO: Update package not available”

    I’m having the same issue.

    Thanks,
    Scott

    Plugin Author Waseem Senjer

    (@waseem_senjer)

    Hello Scott,

    Please, visit this link and add your license key to the activation settings

    http://example.com/wp-admin/admin.php?page=australia-post-woocommerce-extension-pro-activation (replace example.com with your domain name)

    Then, please try to update the plugin again, it should work.

    Best Regards,
    Waseem

Viewing 4 replies - 1 through 4 (of 4 total)
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