Prices disappear when Cerber enabled

  • bdparent99

    (@bdparent99)


    8 years ago

    Hi Gioni,

    This is an odd one. I was out at a restaurant this evening and was showing my website to a friend. We were unable to see any prices for my items and the checkout button didn’t work.

    When I returned home, I was able to see the prices from my desktop and phone. However, when I disconnected the WiFi, the prices were missing again.

    On a hunch, I disabled the Cerber plugin and tried again. Now I am able to see the prices regardless of whether I am connected to the home WiFI or not.

    Has anyone reported this type of issue? It seems like anyone not connected to my home WiFi cannot see the prices while Cerber is enabled. I won’t be able to make any sales unless I can fix this or keep Cerber disabled.

    Does this make any sense? Do you have any suggestions?

    Thank you,
    Brian Parent

Viewing 1 replies (of 1 total)
  • Kassina

    (@kassina)

    7 years, 12 months ago

    Try to disable the Traffic Inspector, and if you use cache plugin clear the cache after you made the changes, and see if works after.

Viewing 1 replies (of 1 total)

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