• I installed the newest update today (5.0.5), but it made the subtotal price next to the product wrong in the cart. The subtotal is correct in Cart Totals, as well as in the product listing. I rolled back to 5.0.4 and the issue is fixed, so it is something with the new update. I would like to use the latest version, but I can’t with this issue. Please fix this.

    Cart screenshot with the error: https://snipboard.io/JLVv0h.jpg
    Product screenshot with the correct price: https://snipboard.io/2XNuY5.jpg

    • This topic was modified 4 years, 6 months ago by kaylag423.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi @kaylag423,

    I checked our demo site of WPC Composite Products but there is no issue as you mentioned. You can check demo sites in the below link.
    https://demo.wpclever.net/wooco/

    There might be an incompatibility with your theme and other plugins

    In order to check if this is an issue triggered by another plugin or from inside our plugin, please follow my below instructions. I need to make sure that our plugin is functional with the basic WooCommerce & theme on your site or not.

    – Create a full backup of your site and keep it in a safe place.

    – Updates all current active plugins on your site to the latest versions, and so do WooCommerce and WordPress, too.

    – Switch the theme on your site to the WPClever theme.

    – Deactivate all other plugins, except for WooCommerce & our plugin.

    – Check the front-end behavior.

    Please follow these steps. If after taking these steps and our plugin is working again, then it’s another plugin or theme on your site that has caused this, you can find that out by deactivating plugins one by one to find the culprit.

    Best regards.

    Egl

    (@egletiere)

    Hi @miemie

    I installed your plugin for testing (v 5.0.5) and are having the same issue as @kaylag423

    Egl

    (@egletiere)

    Hi @miemie

    I’m now testing on v5.3.0 and it seems that there is a price difference between cart line and cart total. The cart total is correct, while the cart line is wrong and I can’t understand how the value in that line is formed. Cart Screenshot
    It is an issue with WPML’s Woocommerce Multilingual currency converted, because if I disable this plugin there is no difference anymore.

    Could you please help with this issue?

    Thanks!

    Egl

    (@egletiere)

    Also, it seems that if using discount rules (both by component or by composite) the discount is added twice in the cart line. I think that actually is the issue and not WCML.

    Egl

    (@egletiere)

    Thread Starter kaylag423

    (@kaylag423)

    @miemie,
    I tested this again with version 5.3.2 and I am having the same issue with the cart showing the wrong price. I think @egletiere is right that it is adding the discount twice. I have a 10% discount on my components and that seems to be how much the price is off by. I don’t have any multilingual plugin, so that is not the problem. Please help me fix this problem. The problem is fixed when I go to version 5.0.4, but I don’t want to stay at that version forever.

    Thread Starter kaylag423

    (@kaylag423)

    It is not my theme or another plugin causing this issue. I checked.

Viewing 7 replies - 1 through 7 (of 7 total)

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