Preview image can’t change

  • Resolved mertnizamoglu

    (@mertnizamoglu)


    3 years ago

    Hi, first of all thanks for developing this plugin! It helps me a lot. But there is a problem I have encountered lately. I can’t see the changes in the preview now, because the preview image I previously selected has been deleted. When I want to make changes, the preview part only appears to be loading. Loading does not end because there is no photo. So I can’t select a new photo. I deleted the plugin and reinstalled it, but I have the same problem because it keeps its settings. Where is this record kept in the database? Let me manually change the image link manually.

    View post on imgur.com
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Kuba Mikita

    (@kubitomakita)

    3 years ago

    Oh, I see. Does removing that watermark and adding it back again help? It’s safer then messing with the database. Otherwise the preview image is saved within the post meta.

    Thread Starter mertnizamoglu

    (@mertnizamoglu)

    3 years ago

    Hi Kuba, thank you for answering. I deleted watermark and added new one but it keeps the preview image info. I will check post meta table.

    Thread Starter mertnizamoglu

    (@mertnizamoglu)

    3 years ago

    I solved the problem. The problem was not that the image was deleted, but that it was automatically converted to WebP format by another plugin. When I converted the images from the website back to JPG format, the preview section started working again. I read in many comments that WebP support is coming for the paid version. I wonder when it will come? If so, I would like to buy it as soon as possible!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Preview image can’t change’ is closed to new replies.