Prevent arrows from being underlaid

  • Resolved Sevenhelmets

    (@sevenhelmets)


    7 years ago

    Is there a way to ensure the left/right navigation arrows don’t get “underlaid” by slides in a carousel?

    We’ve setup a carousel slider and it’s looking pretty good on desktop, but when in responsive, the 2 remaining slides end up partially under the left/right buttons, which looks terrible (particularly because there’s a huge gap between the two of them in the middle.

    Is there a way to setup the slider so that the navigation arrows are ALWAYS standalone/separate from the slides? Even if it means showing 1 or 2 LESS slides (depending on screen resolution) to ensure sufficient white space surrounding the arrows?

    Any help would be greatly appreciated!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Laszlo

    (@laszloszalvak)

    7 years ago

    Hi @sevenhelmets

    We have multiple positions for the controls there are positions that located inside the slider area and there are others the located outside the slider area.
    So please go to settings of the Arrow control, you will see the “Previous position” and “Next position” settings.
    Here you should select the corresponding outer positions, rather than the inner ones.

    Important note: If you use the Fullwidth slider type, then the arrows won’t be visible, since the sliders area is as wide as the screen.

    If the mentioned setting wouldn’t work for you, please rather open a support ticket at:
    https://smartslider3.com/contact-us/support/?ref=https://wordpress.org/support/topic/prevent-arrows-from-being-underlaid/
    send us a link to your site where the slider can be seen and a slider export:
    https://smartslider3.helpscoutdocs.com/article/370-import-slider
    Since the Carousel slider type is only available in the Pro version, but on this forum only the Free version can be supported!

    Thread Starter Sevenhelmets

    (@sevenhelmets)

    7 years ago

    Ahhh bingo! Thank you. I knew it had to be built into the plugin, I just couldn’t find it! Thanks for such a quick response.

    Plugin Support Laszlo

    (@laszloszalvak)

    7 years ago

    Hi @sevenhelmets

    I am glad that worked!

    Have a nice day!

    Ps.:
    I marked this topic as resolved.

    Thread Starter Sevenhelmets

    (@sevenhelmets)

    7 years ago

    Actually unfortunately I replied too soon. The slide still appears under the arrow in 1 particular resolution – 768×1024.

    Any reason why that would be?

    Plugin Support Laszlo

    (@laszloszalvak)

    7 years ago

    Hi @sevenhelmets

    Is it possible that you have some kind of cache?
    Since if you do, then you will still see the earlier cached version.
    ( Most cache plugin display the non-cached version when you are logged in with your admin account, so that is the reason you may see it fine on desktop. )

    In this case clearing the cache will most likely fix the problem.

    If the problem would still occur, please open a support ticket here:
    https://smartslider3.com/contact-us/support/?ref=https://wordpress.org/support/topic/prevent-arrows-from-being-underlaid/
    with the link of the page where we can see the slider.

    Thread Starter Sevenhelmets

    (@sevenhelmets)

    7 years ago

    Thanks Lazlo. I’ve posted to the site where you suggested, so hopefully we can get to the bottom of things. Thanks for your help!

    (and just to confirm, we did have a cache plugin, but even after clearing cache and then disabling the plugin, and refreshing browser/testing on completely separate browser with zero history/cache, it’s still showing the issue)

Viewing 6 replies - 1 through 6 (of 6 total)

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