1. Those forums prohibit support of premium users. Please open support ticket here: http://www.nextscripts.com/support if you have any questions.
2. If you are referring to tickets 336078 and 532299 they both answered and closed.
If you still looking for the same answers:
1. Our plugin is NOT a spamming tool. Our plugin is not intended and should NOT be used for mass postings. We have thousands of users and we are 100% sure that networks do not suspend accounts for “automated postings”. They do suspend accounts for spam and other violations of their terms. Please see the “Main” question here: http://www.nextscripts.com/faq/ for more info.
2.Here is the article that fully describes how the plugin sets/gets the images: http://www.nextscripts.com/snap-features/how-snap-sets-images/
3. Youtube instructions are here: http://www.nextscripts.com/instructions/youtube-social-networks-auto-poster-wordpress-setup-installation/
Please just follow them carefully.
Hello and thank you for your reply. I think the issue is that the replies I made via email must have not updated in your system, which is why you never replied.
I opened a new ticket, but received no confirmation or ticket number or reply. I used the contact form and again received no reply.
Issue #1 was resolved. It was Tumblrs fault as they had incorrectly terminated the account.
How can I obtain support if email, support form and contact form do not seem to work?
I just wanted to add something extra as I know others will be reading this and I dont want it to have a negative impact on your plugin.
The plugin is nothing less than awesome. I love it so much. Your support has been utterly stunning and fast.
Anyone thinking to buy the premium version should go right ahead, you will not be disappointed.
Looks like the ticket created successfully. Could you please check #317903 when you have a chance.
Thank you
