Premium Shipping change?

  • Resolved KarlEngstrom

    (@karlengstrom)


    11 years, 9 months ago

    Hi All-

    My Premium Shipping took a dump and now gives free shipping for everything. I was using the table rates for brackets of 1-10, 21-40, etc.

    I logged into my jigoshop.com account and saw Table Rate Shipping available activation 1/1 so I downloaded it. I’ll do the install & see what happens.

    Was I supposed to receive an email when this came available?

    I’m assuming that Table Rate Shipping has replace my old Premium shipping?

    Some insight please!

    Thanks
    Karl

    https://wordpress.org/plugins/jigoshop/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter KarlEngstrom

    (@karlengstrom)

    11 years, 9 months ago

    Well, no change in shipping. Still says free after changing to the the Table Rate Shipping plugin & activating it.

    After searching through my old files & emails I now realize the TRS I have was for a different I admin but we’ve taken their cart offline at their request, disabling Jigoshop & TRS. Removing TRS from the site in question, http://www.hagstornadobait.com/.

    So the question remains… What broke in Premium Shipping 1.3.1 or Jigoshop 1.11.1 ??

    Thanks
    Karl

    Thread Starter KarlEngstrom

    (@karlengstrom)

    11 years, 9 months ago

    I found that clicking on the Install button in my jigoshop account allowed a download of PS 1.3.2, so I downloaded & installed. No Love!!

    Free shipping continues and I’m sure my customer will not like shipping for free!

    Sending email to support, hoping for a quick reply.

    K

    Thread Starter KarlEngstrom

    (@karlengstrom)

    11 years, 9 months ago

    OK, I found that a shipping setting had defaulted or reverted.
    Jigoshop > Settings > Shipping > Multiple products action had been set to “Sum all shipping prices”. I changed to “Allow user to pick method” and got the shipping charge back.

    It appears to be resolved for now…

Viewing 3 replies - 1 through 3 (of 3 total)

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