PRELOAD issue

  • Resolved gemmanltd

    (@gemmanltd)


    4 years, 10 months ago

    hi, i have been using the WP optimize plugin for few months no problem.

    however recently, I am trying to do the preload on my website.
    it loaded for 2 seconds and the date of preload is still on 30th June(which is the last time I preload).

    pls assist.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 16 through 24 (of 24 total)
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  • Harshad

    (@bornforphp)

    4 years, 8 months ago

    @gemmanltd Could you send me a copy of your server’s PHP Error log?
    You can find this log through your web hosting control panel (typically cPanel). If you are unsure where to find the PHP Error log, you can ask your hosts to provide it.

    You can paste the log here: https://pastebin.com/ and share the link with us.

    • This reply was modified 4 years, 8 months ago by Harshad.
    Thread Starter gemmanltd

    (@gemmanltd)

    4 years, 8 months ago

    hi, i called my host.
    there’s a page with thousands of logs.
    i don’t know which one to send to you?
    i try to screenshot the page to you.. but I couldn’t find the option to upload a photo?
    please advice.
    i haven’t preload my page snce 30th June, I’m afraid to update my website because I coudln’t preload.

    Thread Starter gemmanltd

    (@gemmanltd)

    4 years, 8 months ago

    hi i tried to copy and paste everything to the link provided above.
    thanks

    Thread Starter gemmanltd

    (@gemmanltd)

    4 years, 8 months ago

    hello?

    Thread Starter gemmanltd

    (@gemmanltd)

    4 years, 8 months ago

    hello??? any reply?????

    Thread Starter gemmanltd

    (@gemmanltd)

    4 years, 8 months ago

    exactly 2 months and i can’t get the preload working?
    please advice? as i have to pay a whole year’s subscription already>???

    Harshad

    (@bornforphp)

    4 years, 8 months ago

    @gemmanltd Could you please submit your issue here: https://getwpo.com/ask-pre-sales-question/

    So that we can better track your issue

    Thread Starter gemmanltd

    (@gemmanltd)

    4 years, 8 months ago

    don’t worry i found a developer from other company to solve my problem

    Thread Starter gemmanltd

    (@gemmanltd)

    4 years, 5 months ago

    hi.
    the preload issue came back again after last talk.
    once I pressed prelaod .
    there’s a message saying

    An unexpected response was received.

Viewing 9 replies - 16 through 24 (of 24 total)
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