• Resolved gemmanltd

    (@gemmanltd)


    hi, i have been using the WP optimize plugin for few months no problem.

    however recently, I am trying to do the preload on my website.
    it loaded for 2 seconds and the date of preload is still on 30th June(which is the last time I preload).

    pls assist.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 16 through 24 (of 24 total)
  • @gemmanltd Could you send me a copy of your server’s PHP Error log?
    You can find this log through your web hosting control panel (typically cPanel). If you are unsure where to find the PHP Error log, you can ask your hosts to provide it.

    You can paste the log here: https://pastebin.com/ and share the link with us.

    • This reply was modified 4 years, 8 months ago by Harshad.
    Thread Starter gemmanltd

    (@gemmanltd)

    hi, i called my host.
    there’s a page with thousands of logs.
    i don’t know which one to send to you?
    i try to screenshot the page to you.. but I couldn’t find the option to upload a photo?
    please advice.
    i haven’t preload my page snce 30th June, I’m afraid to update my website because I coudln’t preload.

    Thread Starter gemmanltd

    (@gemmanltd)

    hi i tried to copy and paste everything to the link provided above.
    thanks

    Thread Starter gemmanltd

    (@gemmanltd)

    hello?

    Thread Starter gemmanltd

    (@gemmanltd)

    hello??? any reply?????

    Thread Starter gemmanltd

    (@gemmanltd)

    exactly 2 months and i can’t get the preload working?
    please advice? as i have to pay a whole year’s subscription already>???

    @gemmanltd Could you please submit your issue here: https://getwpo.com/ask-pre-sales-question/

    So that we can better track your issue

    Thread Starter gemmanltd

    (@gemmanltd)

    don’t worry i found a developer from other company to solve my problem

    Thread Starter gemmanltd

    (@gemmanltd)

    hi.
    the preload issue came back again after last talk.
    once I pressed prelaod .
    there’s a message saying

    An unexpected response was received.

Viewing 9 replies - 16 through 24 (of 24 total)

The topic ‘PRELOAD issue’ is closed to new replies.