Support » Plugin: Related Posts » Post Views counter stop working

  • Hi,

    I really like this plugin and using it for my website but from last month post views counter stop working and i see zero post views in backend.

    I’m using Enfold theme and may be there is conflict between theme and plugin. Any help would be really appreciated.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Lenin Zapata

    (@ilenstudio)

    It’s strange that it stops working, what comes to mind is the following scenes:

    Scene 1
    1-You have a cache plugin
    2-You have a plugin that generates a javascript error in front-end
    3-On occasions these errors makes other plugin stop working

    Recommendation
    Open browser CHROME, install extension JavaScript Errors Notifier And check if a javascript error appears, this may be the problem.

    Scene 2
    Check this option http://prntscr.com/jvua91

    I have also seen a big decrease in the number of views being counted by Yuzo Pro, since at least 3 months ago.

    I use WPRocket caching plugin, but it hasn’t been an issue previously.

    If we turn the “Magnificent Views Counter” Disabled setting to “On”, then we won’t be able to use a Yuzo “Most Popular” widget based on views, correct?

Viewing 2 replies - 1 through 2 (of 2 total)
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