Post SMTP – Missing table

  • Resolved mvbaxter

    (@mvbaxter)


    1 year, 2 months ago

    The URL provided is behind a firewall.

    I just installed Post SMTP to help send automated notifications and log email notifications. I am currently running Post SMTP 3.0.0. Post SMTP is Network Activated and currently configured to run on 2 of 125+ subsites.

    Unfortunately, I immediately started seeing errors in my PHP Error log:

    WordPress database error Table 'wp-{dbName}.{wp-Prefix}_post_smtp_tracking' doesn't exist for query SELECT COUNT( * ) FROM {wp-prefix}_post_smtp_tracking WHERE event_type = "open-email" AND time <= 1736773336 AND time >= 1736121600 made by require('wp-blog-header.php'), wp, WP->main, WP->parse_request, do_action_ref_array('parse_request'), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, PSD_Rest_API->email_count, apply_filters('post_smtp_dashboard_opened_emails_count'), WP_Hook->apply_filters, Post_SMTP_New_Dashboard->opened_email_count

    This was followed by several warnings:

    [13-Jan-2025 21:02:16 GMT] PHP Warning: Undefined array key "status" in /Apps/odcontent/www/kpnvly/wp-content/plugins/post-smtp/Postman/Postman-Email-Log/PostmanEmailQueryLog.php on line 149
    [13-Jan-2025 21:02:16 GMT] PHP Warning: Undefined array key "status" in /Apps/odcontent/www/kpnvly/wp-content/plugins/post-smtp/Postman/Postman-Email-Log/PostmanEmailQueryLog.php on line 154
    [13-Jan-2025 21:02:16 GMT] PHP Warning: Undefined array key "status" in /Apps/odcontent/www/kpnvly/wp-content/plugins/post-smtp/Postman/Postman-Email-Log/PostmanEmailQueryLog.php on line 149
    [13-Jan-2025 21:02:16 GMT] PHP Warning: Undefined array key "status" in /Apps/odcontent/www/kpnvly/wp-content/plugins/post-smtp/Postman/Postman-Email-Log/PostmanEmailQueryLog.php on line 154
    [13-Jan-2025 21:02:35 GMT] PHP Warning: Undefined array key "status" in /Apps/odcontent/www/kpnvly/wp-content/plugins/post-smtp/Postman/Postman-Email-Log/PostmanEmailQueryLog.php on line 149
    [13-Jan-2025 21:02:35 GMT] PHP Warning: Undefined array key "status" in /Apps/odcontent/www/kpnvly/wp-content/plugins/post-smtp/Postman/Postman-Email-Log/PostmanEmailQueryLog.php on line 154
    [13-Jan-2025 21:02:36 GMT] PHP Warning: Undefined array key "status" in /Apps/odcontent/www/kpnvly/wp-content/plugins/post-smtp/Postman/Postman-Email-Log/PostmanEmailQueryLog.php on line 149
    [13-Jan-2025 21:02:36 GMT] PHP Warning: Undefined array key "status" in /Apps/odcontent/www/kpnvly/wp-content/plugins/post-smtp/Postman/Postman-Email-Log/PostmanEmailQueryLog.php on line 154

    These errors and warnings seem to appear every time somebody navigates to the Post SMTP Dashboard. So far, this is only configured on a test server. So, we don’t have a bunch of traffic.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    1 year, 2 months ago

    Hello @mvbaxter

    We hope this message finds you well.

    Thank you for reaching out to our Support team. We are saddened and concerned that you have to face this issue. Kindly update the plugin to the latest version.

    If the issue persists feel free to reach out to me. I am here to assist you.

    Warm regards,
    Support Team – WP Experts

    Thread Starter mvbaxter

    (@mvbaxter)

    1 year, 2 months ago

    Thank you! That appears to have fixed the problem.

Viewing 2 replies - 1 through 2 (of 2 total)

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