• Resolved bertroode

    (@bertroode)


    On our WAMP test system these blocks are running fine.

    However on ou production system we get an error saying: “This block has encountered an error and cannot be previewed”.

    There is not any message of problems in the error logs.

    Best regards,

    Bert

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support AR Rasel

    (@arrasel403)

    Hi @bertroode,

    I hope you’re doing well. The strange issue you’re encountering.

    Can you please share the Site Info for further investigation? Go to WordPress Dashboard -> Tools -> Site Health -> Info -> Copy Site Info to Clipboard, then paste it on Pastebin and share the link.

    Also, enable the debug log as per this guide: https://wpdeveloper.com/wp-debug-log. The log file will be at /wp-content/debug.log. Share the log file with us so we can help fix the issue.

    Have a great day.

    Plugin Support Mahbub Shovan

    (@mahbubshovan)

    Hi @bertroode

    Hope you are doing well. Have your concerns been addressed? Please do let us know. In case you require any further assistance, we will be happy to assist you.

    Best Regards.

    Plugin Support Mahbub Shovan

    (@mahbubshovan)

    Hi @bertroode
    I hope you’re doing well.
    Could you please try replacing the Essential Blocks for Gutenberg 3.8.7 with the new plugin version and let me know the results? I am looking forward to your update.
    Don’t worry, a new version will be released soon.

    Have a great day!

    • This reply was modified 3 years, 3 months ago by Mahbub Shovan.
    Plugin Support Mahbub Shovan

    (@mahbubshovan)

    <meta http-equiv=”content-type” content=”text/html; charset=utf-8″></meta>Hi @bertroode

    We hope you’re doing well. Have you been able to resolve the issue you were facing? Please let us know if you need any further assistance. We’re here to help.

    Thank you

    Plugin Support Mahbub Shovan

    (@mahbubshovan)

    Hi @bertroode

    I hope this message finds you well.
    It has been a while since we last heard from you, so we wanted to check in and see if your previous concern has been resolved to your satisfaction. If everything is good on your end, then we will be happy to mark this matter as resolved.

    However, if you need further assistance, please don’t hesitate to reach out to us. We are always here to help.

    Have a great day ahead!

Viewing 5 replies - 1 through 5 (of 5 total)

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