Hi @chall57444,
There is a possibility an error is occuring because of a just installed plug-in.
To roll back a plug-in is to disable and delete the plug-in, you can do this via FTP.
Login into FTP and go to wp-content/plugins find the folder which is being used for the plug-in. Change the name of the folder with _OLD at the end.
This will disable the plug-in being used, test the website if it runs normal again.
Thanks for your reply. I’ll pass it on to my daughter as it’s all a bit beyond me!
There is a plugin available that will roll back plugins to a previous version. Sometimes an update to a plugin can cause problems. Just go to the admin page ‘Installed Plugins’ and search for WP Rollback in ‘Add New’
It’s not really a long term solution though!
Thanks so much for this. I’ll give it a try later today. Much appreciated.
Just installed the plug-in and rolled back. Hasn’t helped I’m afraid. Any more ideas or help will be much appreciated.
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Enable wp_debug in wp-config.php and see if an error is showing up on the website.
Info on how to enable debug: https://codex.wordpress.org/Debugging_in_WordPress
Many thanks for your help. I’ll ask my daughter to have a look at this as it’s a bit beyond me! 😳
