Possible Bug With Divi

  • petroc

    (@petroc)


    2 days, 9 hours ago

    Hi. We are using your free version on several sites. We have started migrating sites over to Divi 5.

    The problem we have seen is: after updating (eg text, image changes), the font shows differently in the front end. Sometimes galleries do not show … sometimes images. After disabling WP-Optimize (this was suggested by Divi support), the issues seem to disappear.

    Please advise … I really would like to continue using WP-Optimize!

    Thanks
    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support jbgupdraft

    (@jbgupdraft)

    1 day, 20 hours ago

    Hi,

    Thanks for contacting us! When you’re updating content and see the style issues on the front-end is this from a cached version of the page or an uncached version while logged in?

    It sounds like what might be happening is Divi is clearing their CSS cache for that content after an update and generating new CSS files, which can throw 404 errors for stylesheets that no longer exist.

    If you’re seeing the style issues while logged in can you let me know if you’re using any of the CSS minification/merging settings in WP-Optimize?

    Also when you see the style issues can you look at the browser console and let me know if you’re seeing any errors (specifically 404 errors pointing to styles).

    I was looking through our development tool and it looks like we are working on some compatibility improvements with Divi but hopefully before these are rolled out we can get your sites working as expected.

    Thanks!

    Thread Starter petroc

    (@petroc)

    11 hours, 5 minutes ago

    Hi. After updating any changes (text, images etc), I clear WP-Optimizers cache. This is when the issue is noticed. I then have to clear the Divi CSS cache … the issue then disappears.

    The problem is present when logged out of WordPress. Not using minifications.

    • This reply was modified 11 hours, 5 minutes ago by petroc.
    • This reply was modified 11 hours, 4 minutes ago by petroc.
    • This reply was modified 11 hours, 3 minutes ago by petroc.
    Plugin Support jbgupdraft

    (@jbgupdraft)

    1 hour, 18 minutes ago

    Hi,

    Thanks so much for the clarification. So when WP-Optimize is disabled you don’t need to clear the Divi CSS cache but when WP-Optimize is enabled you have to clear both the WP-Optimize cache and the Divi CSS cache?

    When the issue is present and before clearing the Divi CSs cache can you check the browser console to let me know if you’re seeing any 404 errors that are referencing style sheets?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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