Popupmaker plugin is not working | WordPress.org

Resolved adityajejurkar
(@adityajejurkar)

3 years ago

Hello there,
I’ve installed the popup maker plugin but I’m not able to access it in the backend. Let me know if you need the backend access too.

Viewing 3 replies - 1 through 3 (of 3 total)

Bel
(@belimperial)

3 years ago

Hi @adityajejurkar

Thank you for reaching out.

It seems there’s a possible conflict with your theme or another plugin if you can’t access the popup settings.

Can you try disabling third-party plugins and/or using a default WordPress theme to see if that isolates the issue?

We also have a troubleshooting guide that can help. Please refer to this link:
https://docs.wppopupmaker.com/article/556-troubleshooting-your-first-popup#have-you-tried-turning-off-all-other-plugins-any-custom-code-and-switching-to-the-twenty-twenty-one-theme

Let us know how that goes. Thank you!

Thread Starter adityajejurkar
(@adityajejurkar)

3 years ago

Hello There,
When I disable elementor it is working properly so what to do now!

Plugin Support Kim L
(@kimmyx)

3 years ago

Hi @adityajejurkar,

Do you use any Elementor extensions as well?

Do you see any errors in your browser console (here’s how to check) when trying to access Popup Maker while Elementor is active?

If you want us to take a closer look, please open a ticket here: Support Request – Popup Maker

We’ll wait for your response. 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Popupmaker plugin is not working’ is closed to new replies.

3 replies
3 participants
Last reply from: Kim L
Last activity: 3 years ago
Status: resolved