Popup with US Maps issue

  • dccreatives

    (@dccreatives)


    2 weeks, 5 days ago

    When you click on the activated states. I cant figure out why new york and indiana (with activated popups) close out after opening. I have it working on another website with no issues

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Kim L

    (@kimmyx)

    2 weeks, 4 days ago

    Hi @dccreatives,

    Thanks for the post! It looks like the whole page reloads when you trigger the popups on the map.

    Could you tell us how you added the popup triggers?

    We’ll wait for your response!

    Thread Starter dccreatives

    (@dccreatives)

    2 weeks, 4 days ago

    I am using the Click open trigger and extra selector as name of each state. I have the exact thing working propertly on the https://svoy-championsofhope.org/ website and it works just fine.

    Thread Starter dccreatives

    (@dccreatives)

    2 weeks, 4 days ago

    Please note that the popup works fine with the foogallery popups, It is just not working with the US maps

    Plugin Support Kim L

    (@kimmyx)

    2 weeks, 3 days ago

    Hi @dccreatives,

    Thanks for the additional information! We confirmed the popups work properly on the other site.

    Is anything else different between how the two sites were set up? Plugins, theme settings, etc?

    You can also send us a message via Support Request – Popup Maker if you want us to take a closer look.

    We’ll wait for your email.

    Plugin Support mark l chaves

    (@mlchaves)

    1 week, 3 days ago

    Hi @dccreatives ,

    In the US Map plugin code (map-interact.js?t=1779973427&ver=10) on line 120, there’s a mouseup event listener. When I “delete” that event listener in my browser, the NY popup stays open as it should.

    Here’s a demo of the popup working (mouseup event listener deleted 0:03) first, then not working again (page reloads making the popup close).

    https://jam.dev/c/6e273948-334d-4b2e-ac9a-34e20958b898

    Can you please share this with the US Map plugin team? Maybe they know how to get around that.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

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