Hello,
Its look like the plugin is not active please active it.
and also Please disable your cache and minify related plugins and then check
Thanks
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This reply was modified 7 years, 1 month ago by
Rafik.
Hi;
The plugin is active. It’s been working for a long time. I’m not sure of the exact date it stopped working for me, I just got an email from someone one day asking what the code was at the bottom of my site and when I went it to look I noticed that the shortcode is just showing. But it’s possible it could have been like that for a while before I got the email.
I’ve gone through and deactivated the following plugins to no avail:
WP Rocket
WP Optimize
Imagify
CDN Enabler
AMP
I am not sure which other plugins or settings I might have that would be affecting it.
Hello,
Please find our site and join live chat our technical team will assist you.
Thanks
Hello @ndnakashima
AS i can see plugin is still active on your site. Have you chat with our support team on our website?
I tried, but the only response I got was saying that the plugin was not active and to activate it. I waited a couple weeks for a response and finally deactivated the plugin to find another solution because I was tired of the shortcode showing up everywhere.
