Dear @sparkcreative,
Thank you for contacting us.
Could you please give your site URL with a popup inside so we can check what causes that issue?
Best Regards,
Sygnoos Team.
No problems, its: http://visage80sbar.co.uk
I’ve turned off the overlay for the moment, let me know if you need it back on again.
Dear user,
Could you please contact us at wp-popup@sygnoos.com so we can assist you directly?
Best Regards,
Sygnoos Team.
Sygnoos – Has this been fixed?
It would be great to post the solution here please so others can benefit. Thanks!
Dear @adminda,
The problem of the previous user was with his site and it was a specific case.
So, the solution can’t be the same for everyone.
Please, contact us or give us the URL of your site and we’ll solve the problem you got.
Best regards,
Sygnoos Team.