Popup Options reset on save

  • Resolved skvmomega

    (@skvmomega)


    6 years, 1 month ago

    Hi,

    Here’s my problem,
    All displays options (display rules, popup events etc…) lists are empty, i need to add a new to access all the options in this list.
    The fiels reset to empty when i save the popup.
    WP 5.4 and php7.2.3, any ideas ?
    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter skvmomega

    (@skvmomega)

    6 years, 1 month ago

    Update, Acf plugin v5.3.4 seems to be in conflict with Popup builder, which works when acf is disabled

    Sygoos Support Team

    (@sygnoossupportteam)

    6 years, 1 month ago

    Hi @skvmomega

    Thank you for contacting us.
    We had similar issues with the plugin that you have mentioned.
    We are in the middle of the investigation.

    Some of our users who have the problem, try to deactivate the plugin, add our popup, and then activate it again.
    If there is extra information (like screenshots or links) that you don’t want to share here, please try contacting us via live chat from the website or via email, sending a message to support@popup-builder.com
    Please also mention the link of this forum thread in the message of yours.

    Thread Starter skvmomega

    (@skvmomega)

    6 years, 1 month ago

    Hi, Thx for your reactivity,
    Actually, i installed the last version of the plugin (5.8.xxx If I remember well) and after a little db upadte, everything run as expected !

    Sygoos Support Team

    (@sygnoossupportteam)

    6 years, 1 month ago

    Hi @skvmomega

    Great!
    Let us know in case of any questions.

Viewing 4 replies - 1 through 4 (of 4 total)

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