Popup not working on iOS

  • Resolved otitisdigital

    (@otitisdigital)


    11 years, 1 month ago

    Hello,

    I’ve created multiple popups using a shortcode:
    (I’m using another plugin called Toolset to handle custom post types and templates)
    <h3>DIRECTORS</h3>
    [popup id=”dirpop” class=”directorspopup” size=”large” overlay_click=”1″ location=”center” position_top=”100″ position_left=”0″ position_right=”0″ position_bottom=”0″ position_fixed=”true” animation_type=”fade” animation_speed=”350″ animation_origin=”center top”][wpv-view name=”directors”][/popup]

    I know some of those arguments aren’t passed in the shortcode, but I left them in there anyways. The popup works on desktop, closing on ESC key and clicking outside the popup. The issue is the popup doesn’t come up at all on mobile. Instead, the URL just loads the page in the #x-content-band-2 link I’ve set.

    Can you help me?
    Here’s a link: http://www.mowadinc.com/new

    https://wordpress.org/plugins/popup-maker/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Daniel Iser

    (@danieliser)

    11 years, 1 month ago

    @otitisdigital – What mobile device are you using? I just tried on mobile emulators as well as my iPhone 5. Assuming your talking about the popups opened by the images under Featured Works, they work on mobile.

    Looking at your shotcode though, just to confirm the class needed to trigger that shortcode popup would be popmake-dirpop

    If I’m missing the broken one let me know where I should be looking to click to trigger it.

    Plugin Author Daniel Iser

    (@danieliser)

    10 years, 11 months ago

    @otitisdigital – Closing this ticket due to inactivity. If your still having an issue post here and we will continue troubleshooting.

    Please take a moment to rate and review the plugin and or support.

Viewing 2 replies - 1 through 2 (of 2 total)

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