Popup Not Working | WordPress.org

Resolved abnormal27
(@abnormal27)

3 years, 10 months ago

I believe I’ve set up my popup correctly to display on the homepage of our website, but it’s not working when published. Please help. Screenshots at the ready!

Aaryn

The page I need help with: [log in to see the link]

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Sygnoos Support
(@sygnoossupport)

3 years, 10 months ago

Hi again,

Dear Aaryn, we would both need the screenshots on how the popup was setup as well as the system info file.

You can retrieve it from here:

How to Retrieve the “System Information” File

You can use https://wetransfer.com/ to send the files to us (the Get a Link option).
Click here – https://prnt.sc/174oX-9Hspki
Choose the Get Transfer Link option and then place the link in this thread – https://prnt.sc/_lQH0Rh20sme

Will be looking forward to receiving the files.

Viewing 1 replies (of 1 total)

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2 replies
2 participants
Last reply from: Sygnoos Support
Last activity: 3 years, 10 months ago
Status: resolved