Hi there @ildomandatore 👋🏽!
Thank you for reaching out to MailPoet Support!
I tried changing the color, text size and text thickness. Unfortunately the popup on the site always reads badly. In the editor it reads well.
I have just tried this on my latpop and it seems OK readability-wise.

Link to image: https://d.pr/i/eNbQZy
Do you have any active extensions on your browser that could be altering the colors?
Cheers!
I don’t have any browser extensions.
View post on imgur.com
Firefox 102.12.0esr (64 bit)
Hi again @ildomandatore 👋🏽,
That’s odd. Can you please try on an incognito (unlogged) session or with a different browser?
Looking forward to hearing back from you!
Cheers
On Chrome it works fine.
View post on imgur.com
On the latest version of Firefox that I can have no.
Hello again @ildomandatore ,
It’s possible that the visibility issue of the Mailpoet popup on Firefox might be due to browser-specific rendering differences or conflicts with other plugins or themes.
To troubleshoot and resolve this issue, you can try the following steps:
- Check for browser-specific CSS rules or JavaScript code that may be causing the visibility issue on Firefox.
- Test for theme and plugin conflicts by temporarily switching to a default WordPress theme and disabling other plugins to see if the issue persists. Here’s a guide to help: https://kb.mailpoet.com/article/204-how-to-test-for-plugins-conflict
- Ensure that you’re using the latest version of Firefox.
I hope this helps.
Have a great day.
Hi @ildomandatore,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
Let me know when you’ve solved it. Don’t close the post again until it’s really necessary, please.
Hi @ildomandatore,
Can you please go through my colleague Ojoma’s suggestions and let us know if the problem persists?