Popup don't pop

Hello there @jowy92,
Could you please post a screenshot of your popup settings somewhere so that I may take a look?

Cheers,
Ari.

Hi @jowy92,

Please excuse me if this seems like an obvious question, but I just want to cover all bases.

Are you logging out of your site to test if the PopUp is showing? or accessing the site via an incognito window? Basically are you actually viewing the site while NOT logged in?

Again… sorry if this is patronizingly obvious. Just making sure.

I have visited your site and I don’t see the PopUp. Has it been disabled?

Hello there @jowy92, I’m just following up on this issue.

Do you still require assistance?

Please advise,
Ari.

I have tested this plugin again on my own sandbox site and this rule is working fine, so there must be a conflict with another plugin or with your theme.

I notice you have WP Super Cache enabled, which is notorious for interfering with plugins that generate dynamic content. While testing it’s advised that you disable this plugin.

After that (if the problem is not fixed) our normal technical support tests would be to switch to a basic theme (Twenty Twelve or similar) to see if your theme is the cause. If not, try disabling all other plugins, and if that fixes it, re-enable them one by one until you find which plugin stops it from working.

Try that and let us know how you get on.