Pop-Up SPins when click Submit

  • Resolved Jarrod

    (@jrwells57)


    5 years, 4 months ago

    Hi there,

    I would appreciate some help if you have a mninut. I am still filling out this website but I cant figure out why the Submit button doesn’t work anymore. It worked for 2 days then today nothing, just spinning. Everything is all updated and no edits were made to anything since it last worked.

    Any help would be so helpful.

    https://www.crystalwatershottubs.com/

    The first pop up not the cookie. And it was working with multiple popups.

    Thanks!

Viewing 1 replies (of 1 total)
  • Sygnoos

    (@sygnoos)

    5 years, 4 months ago

    I don’t think this is a pop-up related issue, I think it is just a random occasion. In this case, a popup is just a tool that shows some content inside it. All the checks should be done via the Givewp plugin which form you have embedded inside the popup. I mean the form may contain some captcha that will prevent bots to submit the form.
    Saying that I would like to recommend contacting the developers behind the Givewp and check this particular case with them.
    We are always ready to help you but seems the problem is not related to us.

Viewing 1 replies (of 1 total)

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