Hi,
It looks like the navbar is covering up the close button on mobiles. If the theme you are using has the option to add custom CSS code, add following CSS to move the close link down a little:
@media only screen and (max-width: 980px) {
.mc-modal {
top: 90px;
}
}
It should resolve the issue and the modal should appear something like this: http://prntscr.com/86xweb
Cheers!
Oh you are awesome!! Where should I add it though? same place I added the code for the pop up in the footer?
That picture is perfect, that how I want it to look. I found something called stylesheet (style.css) in the editor and added your code there but it didn’t work 🙁
Hi,
It looks like the code is added correctly but not taking priority over default styling. Try replacing the CSS code with following:
@media only screen and (max-width: 980px) {
.mc-modal {
top: 90px !important;
}
}
This should work. 🙂
Cheers!
Wow! That worked! I can see the closed button! But…. Now the close button does not work 🙁
I can click as much as I want but it won’t go away 🙁
There seems to be a few JavaScript errors in your website: http://prntscr.com/87644y. That’s the reason the close button is not working. I’d advise contacting your theme and/or plugin developer with regard to the issue.
Cheers!
Oh lord. My theme developer told me that they will charge me $60 an hour 🙁
Is there anyone who can help me other than my developer. I really don’t want to have to change themes again…
I’ve seen some JS errors in your website. Let’s do some tests. You could try deactivating all the plugins and seeing if the issue remains. If it is fixed, you can narrow down the conflicted plugin by reactivating all your plugins one by one.
Other than that, you could also try contacting you plugin’s developer (if it’s not by your theme developers).
Thanks!
Your tip worked! I was able to get it to work. Thank you Zehan do ALL your help!
